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My report has been closed with comments that the road is not maintained by Staffordshire highways. What do I do?

Question:
My report has been closed with comments that the road is not maintained by Staffordshire highways. What do I do?
Answer:

The following are examples where Staffordshire County Council as the local highway authority cannot investigate or resolve the problem you have reported.

Private roads/area

The issue you have reported is not within the public highway and we believe the area to be privately owned.  Therefore, we are not in a position to investigate the issue you have raised. However, should you wish to pursue this matter, you can contact the Land Registry to identify the landowner.

Unadopted roads/area

The issue you have reported is not within the public highway and we believe the area to be ‘unadopted’. Therefore we are not in a position to investigate the issue you have raised.  However, should you wish to pursue this matter, you can contact the developer of the site which currently holds maintenance responsibility for the location.

You will need to contact the land owner to notify them of the defect. You can search for a road status. If the road is within Staffordshire, this map will establish whether a road is maintained by our highways team. If it’s a public right of way, you can locate and report this to our rights of way team.

If the area is outside of Staffordshire or is classed as private/un-adopted then you will need to establish who the owner is by undertaking a land registry search.

Other local highway authority

The area where you have reported a problem is outside of the boundary maintainable by our highways team. We are not in a position to investigate the issue you have reported, as this falls under the maintenance responsibility of the neighbouring local highway authority for the area. Details of the Staffordshire boundary can be found either on our road status map or our boundary map.

Highways England

The area where you have reported a problem is outside of the boundary maintainable by our highways team. Motorways and trunk roads in Staffordshire are maintained by Highways England.

District/borough service/landowner

The issue you have reported is believed to be the responsibility of the local district/borough council. Therefore we not in a position to pursue this matter. Contact details for your local district/borough council can be found online.

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