Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button. No, give me more info
Accept
 

We are experiencing technical issues with some of our applications, please bear with us whilst we work to fix the issues. If you have any urgent problems, please contact 0300 111 8000.

My report has been closed with 'third-party apparatus/defect' comment. What does this mean?

Question:
My report has been closed with 'third-party apparatus/defect' comment. What does this mean?
Answer:

Many of our roads and footways house the infrastructure which supplies gas, water, electricity and other services to our homes and businesses. Utility companies understandably wish to assure that they can continually provide their essential supplies and to enable them to do so means they have a legal right to work in the highway. It also means they are responsible for repairing their apparatus if it becomes defective, and also for ensuring that any reinstatements they make to road or footway surfaces following excavations, are fit for purpose.

Either the apparatus (e.g. ironwork) or defect (e.g. a surface reinstatement) in question is not the responsibility of Staffordshire County Council and the inspector has raised a notice and sent this to the relevant apparatus owner.

If the issue is non-urgent, we will continue to monitor the location during routine safety inspections. No action is required from you, however, you may wish to contact the apparatus owner directly to pursue when they will complete the necessary repair.

There are no results that match your search criteria