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Staffordshire will move to very high COVID alert level on 2 December

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Why is compensation not always paid?

Question:
Why is compensation not always paid?
Answer:

Compensation is not automatic. Just because you have had cause to claim does not by itself mean that you are entitled to receive compensation. Claims are considered and decided according to the highways policies and procedures and the law.

When having weighed all the evidence provided by you, it is believed that the courts would find the highway authority free of liability, then no compensation will be paid.

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