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Staffordshire will move to very high COVID alert level on 2 December

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The insurers have advised me they are waiting for documents from Staffordshire Highways, what's happening?

Question:
The insurers have advised me they are waiting for documents from Staffordshire Highways, what's happening?
Answer:

We aim to provide our reports to our appointed insurance claims handler as soon as is reasonably possible, however, during busy periods the report may be delayed. Please bear with us. 

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