Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

What if I wish to complain?

Question:
What if I wish to complain?
Answer:

If you are still unhappy that you are not receiving your child’s funded hours as agreed, you can email: eeac@staffordshire.gov.uk or contact 0300 111 8007. You must clearly outline the issue, the name of the childcare provider as well as supplying your child’s name and your own contact information. All enquiries are treated in confidence.

If you are unsatisfied with the local authority you can contact the Staffordshire County Council’s Customer Feedback and Complaints Service.

There are no results that match your search criteria