I do not understand if I am receiving the funded hours as agreed ?

Parents should speak to their provider in the first instance as in most cases such issues can be cleared up easily. Parents should request a clear breakdown of:

• days and hours the funded hours/ place is supplied to the child.
• the charges you pay for i.e. non funded hours, meal, trips.
• a monetary total of charges against what you have saved on funded places.
• term time or stretched offer.