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What about invoicing, additional charges and top ups?

Question:
What about invoicing, additional charges and top ups?
Answer:

Providers must make it clear on invoices the amount of funded hours and monetary value of those funded hours supplied / taken for the invoice period. For additional charges for non-funded hours, consumables and services the provider must again clearly outline for what you have been charged for in the period.

This so parents can clearly identify they are receiving their child’s funded hours as initially agreed with the provider.

The provider must inform parents of the monetary value of a funded hour at their provision. But providers cannot charge top ups on the funded hours, this is the difference between the funding the provider receives and what they normally charge.

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