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What must providers do when a parent gives them a 30 hour code?

What must providers do when a parent gives them a 30 hour code?
Providers must validate all 30 hour codes before they can claim for the extended 15 hours for any child. This is done via the online EY Portal account where you will also find user guides for validating codes and claiming.

Validating the code confirms that the code:

  • is legitimate
  • how long the code is valid for and the potential grace period
  • belongs to the family in question.

The dates of the code being valid will not necessarily be when funding can start from. Providers must check and confirm when the extended funded hours start date commences. 

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