Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button. No, give me more info
Accept
 

If the client and equipment is not known to Staffordshire County Council and the query is in office out of hours, and an emergency what happens?

Question:
If the client and equipment is not known to Staffordshire County Council and the query is in office out of hours, and an emergency what happens?
Answer:

If the client has called the manufacturer and they have stated, the warranty has expired and the current contractor (Dolphin) has no record of the individual or equipment. Staffordshire County Council has an agreement that Dolphin will still attend if it is an emergency or if it is out of office hours. In these instances FEMT must be made aware via the mailbox fixedequipmentmanagementteam@staffordshire.gov.uk.

There are no results that match your search criteria