Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button. No, give me more info
Accept
 

Contact us - Staffordshire Cares

We have a dedicated phone number and email address for all adult social care services:

Phone

Email

Emails are screened throughout the day and prioritised according to urgency.

Working hours

The team work between the following hours:

  • Monday to Friday, 9am to 5pm, except bank holidays

If you already have a dedicated social care team, please contact them directly.

 


 

Emergency Duty Team (EDT)

The team work outside of normal office hours.

They deal with adult safeguarding and mental health assessments and prioritise referrals. Providing us with as much information as possible helps us respond more effectively.

Please note

If you are dealing with a high risk or urgent situation outside of normal working offices and you cannot wait for the local office to open, contact the emergency duty team.

Phone

Mobile (for texts only)

Minicom

Working hours

The team work between the following hours:

  • Monday to Friday, 5pm to 9am
  • Saturday, Sunday, Bank Holidays, 24 hour service

 


 

Direct payments team

To contact the team:

Phone

Email

There are no results that match your search criteria


Latest social care and health news
Staffordshire Covid Lead To Step Down From Role

Staffordshire Covid Lead To Step Down From Role

Dr Johnny McMahon, who was appointed to spearhead the public health drive on Covid-19, is standing down after almost two years in the role and will remain as a Staffordshire county councillor for Hednesford and Rawnsley.
Date:
13 May 2022
Check Covid rules ahead of Summer Holiday

Check Covid rules ahead of Summer Holiday

People planning to travel abroad are being reminded to check the Covid-19 entry requirements of their holiday destinations.
Date:
10 May 2022
Residents reminded to get boosted

Residents reminded to get boosted

People in Staffordshire are being reminded of the different booster doses of the Covid-19 vaccine.
Date:
04 May 2022
Stay safe during the bank holiday

Stay safe during the bank holiday

People in Staffordshire are urged to be sensible and not put others at risk if feeling unwell over the bank holiday weekend.
Date:
29 April 2022

Visit the Staffordshire Newsroom

Contacting the chat service.

Please wait...
Chat with us
digital assistant
Enter your question below