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Easing of Coronavirus restrictions

Contact us

Staffordshire Cares

We have a dedicated phone number and email address for all adult social care services:

Phone

Email

Emails are screened throughout the day and prioritised according to urgency.

Working hours

The team work between the following hours:

  • Monday to Friday, 9am to 5pm, except bank holidays

If you already have a dedicated social care team, please contact them directly.

 


 

Emergency Duty Team (EDT)

The team work outside of normal office hours.

They deal with adult safeguarding and mental health assessments and prioritise referrals. Providing us with as much information as possible helps us respond more effectively.

Please note

If you are dealing with a high risk or urgent situation outside of normal working offices and you cannot wait for the local office to open, contact the emergency duty team.

Phone

Mobile (for texts only)

Minicom

Working hours

The team work between the following hours:

  • Monday to Friday, 5pm to 9am
  • Saturday, Sunday, Bank Holidays, 24 hour service

 


 

Direct payments team

To contact the team:

Phone

Email

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Latest social care and health news

Newcastle residents urged to make testing part of weekly routine

People in Newcastle-under-Lyme are being reminded to get tested twice a week to help ensure cases of Covid-19 remain low as the next stage of the Government's roadmap out of lockdown approaches.
Date:
13 May 2021

Burton Caribbean Association to host pop-up vaccine clinic for over 38s

People eligible for their first Covid-19 vaccine in Burton are being given another opportunity to book a slot at a local community centre.
Date:
13 May 2021

Foster carers share their stories as part of national campaign

Foster carers from across Staffordshire are leading a new campaign to help highlight the urgent need to find more foster families.
Date:
10 May 2021

Residents and businesses urged to continue cautious approach

Staffordshire residents and businesses are being urged to continue to remain vigilant ahead of confirmation of the next stage of the lifting of lockdown.
Date:
10 May 2021

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