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Contact us

Staffordshire Cares

We have a dedicated phone number and email address for all adult social care services:

Phone

Email

Emails are screened throughout the day and prioritised according to urgency.

Working hours

The team work between the following hours:

  • Monday to Friday, 9am to 5pm, except bank holidays

If you already have a dedicated social care team, please contact them directly.

 


 

Emergency Duty Team (EDT)

The team work outside of normal office hours.

They deal with adult safeguarding and mental health assessments and prioritise referrals. Providing us with as much information as possible helps us respond more effectively.

Please note

If you are dealing with a high risk or urgent situation outside of normal working offices and you cannot wait for the local office to open, contact the emergency duty team.

Phone

Mobile (for texts only)

Minicom

Working hours

The team work between the following hours:

  • Monday to Friday, 5pm to 9am
  • Saturday, Sunday, Bank Holidays, 24 hour service

 


 

Direct payments team

To contact the team:

Phone

Email

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Latest social care and health news

Staffordshire residents encouraged to participate in Covid-19 survey

People living in Staffordshire can share their views and experiences of the pandemic by completing Staffordshire County Council's Covid-19 residents' survey.
Date:
25 October 2021

People with Food Allergies to Benefit as New Allergen Labelling Law Comes Into Force

Food businesses in Staffordshire are being reminded about new food labelling laws which came into force this month.
Date:
25 October 2021

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A number of walk-in vaccine clinics will be offering the Covid-19 booster to eligible people in Staffordshire.
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25 October 2021

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A specially trained search dog has helped lead officers from Staffordshire County Council's Trading Standards service to seizures of illegal tobacco.
Date:
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