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Contact us

Staffordshire Cares

We have a dedicated phone number and email address for all adult social care services:

Phone

Email

Emails are screened throughout the day and prioritised according to urgency.

Working hours

The team work between the following hours:

  • Monday to Friday, 9am to 5pm, except bank holidays

If you already have a dedicated social care team, please contact them directly.

 


 

Emergency Duty Team (EDT)

The team work outside of normal office hours.

They deal with adult safeguarding and mental health assessments and prioritise referrals. Providing us with as much information as possible helps us respond more effectively.

Please note

If you are dealing with a high risk or urgent situation outside of normal working offices and you cannot wait for the local office to open, contact the emergency duty team.

Phone

Mobile (for texts only)

Minicom

Working hours

The team work between the following hours:

  • Monday to Friday, 5pm to 9am
  • Saturday, Sunday, Bank Holidays, 24 hour service

 


 

Direct payments team

To contact the team:

Phone

Email

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Latest social care and health news

Staffordshire residents and businesses urged to embrace new NHS app

The NHS Covid-19 app and QR check-in launches tomorrow (24 September) in England and Wales. This means that certain premises, including council-run venues, will be legally required to display NHS QR posters.
Date:
23 September 2020

Calls For Staffordshire To Lead The Way In Following New Covid-19 Rules

Residents and businesses in Staffordshire are being called on to lead the way in following new Covid-19 rules announced today.
Date:
22 September 2020

Staffordshire Residents Advised on new "lockdown" Areas from Today (Tuesday)

People in Staffordshire are being advised on travel to and from "lockdown" areas, as more places face new Covid-19 restrictions from Tuesday.
Date:
22 September 2020

Burton Albion back extra measures

A campaign backed by Burton Albion Football Club is urging people in Covid-19 hit areas of Burton to go the extra mile and follow the new measures in place and avoid a possible local lockdown.
Date:
22 September 2020

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