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Contact us

Staffordshire Cares

We have a dedicated phone number and email address for all adult social care services:



Emails are screened throughout the day and prioritised according to urgency.

Working hours

The team work between the following hours:

  • Monday to Friday, 9am to 5pm, except bank holidays

If you already have a dedicated social care team, please contact them directly.



Emergency Duty Team (EDT)

The team work outside of normal office hours.

They deal with adult safeguarding and mental health assessments and prioritise referrals. Providing us with as much information as possible helps us respond more effectively.

Please note

If you are dealing with a high risk or urgent situation outside of normal working offices and you cannot wait for the local office to open, contact the emergency duty team.


Mobile (for texts only)


Working hours

The team work between the following hours:

  • Monday to Friday, 5pm to 9am
  • Saturday, Sunday, Bank Holidays, 24 hour service



Direct payments team

To contact the team:



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Latest social care and health news

Residents to raise latest Walleys Quarry questions

Residents can put their latest questions to the agencies tackling the problems caused by Walleys Quarry at a virtual public meeting to be held on 3rd August.
29 July 2021

Health chiefs call for Covid effort to continue as cases fall

Staffordshire's health chiefs have encouraged residents and businesses to continue their efforts to reduce the spread of the virus.
26 July 2021

Walleys Quarry health impact scrutiny meeting scheduled

Staffordshire county councillors concerned about the effect of Walleys Quarry on people's physical and mental wellbeing are holding a special meeting to question public health leaders.
21 July 2021

More important than ever to get vaccinated

With coronavirus cases continuing to rise in the county, Staffordshire's health chief has thanked everyone who has stepped up so far and been vaccinated.
20 July 2021

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