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Contact us

Staffordshire Cares

We have a dedicated phone number and email address for all adult social care services:

Phone

Email

Emails are screened throughout the day and prioritised according to urgency.

Working hours

The team work between the following hours:

  • Monday to Friday, 9am to 5pm, except bank holidays

 


 

Emergency Duty Team (EDT)

The team work outside of normal office hours.

They deal with adult safeguarding and mental health assessments and prioritise referrals. Providing us with as much information as possible helps us respond more effectively.

Please note

If you are dealing with a high risk or urgent situation outside of normal working offices and you cannot wait for the local office to open, contact the emergency duty team.

Phone

Mobile (for texts only)

Minicom

Working hours

The team work between the following hours:

  • Monday to Friday, 5pm to 9am
  • Saturday, Sunday, Bank Holidays, 24 hour service

 


 

Direct payments team

To contact the team:

Phone

Email

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Latest social care and health news

More than one million items of PPE delivered to protect Staffordshire's care frontline

The number of gloves, masks, aprons and other safety equipment delivered by Staffordshire County Council to the care frontline has now topped one million.
Date:
21 May 2020

More support for care leavers

Looked-after Staffordshire youngsters taking their first steps towards independence are being given more support during the current Covid-19 crisis.
Date:
21 May 2020

More time to nominate for Dignity in Care Awards

People interested in nominating work colleagues, carers, friends and family members or volunteers for a special award have been given more time to do so.
Date:
19 May 2020

Council continues delivering help to those in need

The 2,000th emergency food parcel from Staffordshire County Council for vulnerable residents without any support network is being delivered this week.
Date:
18 May 2020

Visit the Staffordshire Newsroom