Staffordshire Warmer Homes – Warm Homes: Local Grant open to applications from 24 November 2025

The Warmer Homes Programme, ‘Warm Homes: Local Grant’, is open to both properties who are on or off gas and you can apply now and register your interest with our customer journey support partner 'Community Home Solutions' at the links below.

We are expecting a lot of interest in this new scheme and as a result applications are prioritised to ensure those most at risk from living in a cold home receive help first.

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Make your home warmer, healthier and cheaper to heat

The Staffordshire Warmer Homes programme helps eligible residents access free heating and insulation upgrades through the Warm Homes: Local Grant, which opens for new applications from 24 November 2025.

Eligible households could receive upgrades such as Insulation, Solar Panels or an Air Source Heat Pump, depending on what best suits their home.

This support helps low-income and vulnerable households to stay warm, save money on energy bills, and improve their home’s energy efficiency.

Apply online anytime, 24 hours a day, 7 days a week using this link or call 0115 718 1822, Monday to Friday, 9am–5pm, for help completing the form. (Standard call rates apply).

Apply Now

Important. Applications are prioritised to ensure those most at risk from living in a cold home receive help first.

Why apply for the Warmer Homes: Local Grant?

Trusted delivery - Led by Staffordshire County Council, in partnership with all eight Staffordshire district and borough councils and 'Community Home Solutions', who are our customer journey support partner.
Proven impact - Since 2019, more than 1,450 homes in Staffordshire have been improved, helping residents reduce their energy use and lower their bills.
End-to-end support - From eligibility checks and home assessments to accredited installation and aftercare, we’re with you every step of the way.

Who can apply?

You can qualify for the 'Warm Homes: Local Grant' if:

your total household income is £36,000 or less, or you receive means-tested benefits (for example, Universal Credit, Pension Credit, or Income Support)
or you are vulnerable to cold, experiencing problem debt or financial hardship. If you are unsure, please call for further information.

You must also live in Staffordshire and have a home that is difficult or expensive to heat and needs energy-saving improvements

The scheme is open to homes connected to the gas network (on-gas) or not connected to the gas network (off-gas), and to other fuel types, including electricity, oil, liquefied petroleum gas (LPG), and coal.

Eligibility will be checked and confirmed by our customer journey support partner 'Community Home Solutions' when you apply.

There are limited circumstances where households with an income greater that £36,000.00 may also be eligible.

Easily apply online or call 0115 7158 1822 for help completing your application. (Standard call rates apply).

How we prioritise applications

To make sure support goes where it is needed most, we use a prioritisation process instead of a first-come, first-served system. This means we focus on households that would benefit the most in terms of health, wellbeing, and energy savings.

Our order of priority is:

Households receiving means-tested benefits, or where someone has a health-related vulnerability or debt, and low income.
Households with low income after paying housing costs.
Households living in areas ranked within the most income deprived 20% in the country.

This approach follows current public health evidence about who is most affected by living in a cold home

Your simple step-by-step journey

Apply online or call 0115 718 1822 (standard call rates apply).
Eligibility and prioritisation will be checked by customer journey support partner 'Community Home Solutions'
If eligible and prioritised a free home survey will be carried out to assess suitable improvements
Installation will then be arranged and carried out by accredited installers
Aftercare support will be made available

What types of home improvements are available?

Typical improvements may include: insulation (loft, cavity wall, external wall, internal wall, and under-floor insulation), low-carbon heating such as air source heat pumps or hybrid heating systems, solar panels to generate electricity, and smart heating controls.

If the Warmer Homes: Local Grant scheme is not suitable for your home, our customer journey support partner 'Community Home Solutions' will independently advise you about other national schemes not run by Staffordshire County Council, such as the Energy Company Obligation (ECO4) and the Great British Insulation Scheme (GBIS). This may include eligibility for householders with a cold related health condition.

Air Source Heat Pumps

The pump pulls in air from outside, then uses it to heat a special refrigerant liquid. As it warms up, the liquid turns into gas.

This gas is compressed to increase its temperature – and provide lots of lovely heat for your home.

Will include smart heating controls for you to easily control the temperature in each room.

If you already have a gas connection, we may be able to offer you a hybrid gas boiler/air source heat pump. If you are not currently connected to the gas network, you may be offered a full air source heat pump.

Loft Insulation

A material that is placed between the roof and the ceiling of your house to stop heat from escaping.

External Wall Insulation

Two layers of material are used - one to offer insulation, and an outer layer of mineral or synthetic render to protect against weather and provide a decorative finish.

Cavity Wall Insulation

Insulation materials are inserted in the gaps between the two sets of thin walls on the outside of a house.

Solar PV

More commonly known as Solar panels. The panels convert energy from the sun into electricity to be stored and used.

Under floor insulation

Under Floor Insulation (UFI) is when a layer of insulated material is installed under the floorboards but above either concentrate or timber wood.

Quality and reassurance

All installations are completed by accredited, quality-assured providers who work to national energy efficiency standards.

If you previously received external wall or internal wall insulation through Staffordshire Warmer Homes and have any concerns about the work, please contact our customer journey support partner 'Community Home Solutions' on 0115 718 1822 (standard call rates apply) or visit the 'Community Home Solutions' website.

Who runs the scheme?

The Staffordshire Warmer Homes programme is led by Staffordshire County Council, working in partnership with Cannock Chase District Council, East Staffordshire Borough Council, Lichfield District Council, Newcastle-under-Lyme Borough Council, South Staffordshire District Council, Stafford Borough Council, Staffordshire Moorlands District Council, and Tamworth Borough Council, with customer journey support partner 'Community Home Solutions'.

Apply or get advice

Apply or check your eligibility online through Community Home Solutions here or call 0115 718 1822 (standard call rates apply).

Accessibility: Easy Read, large print, and translated versions are available on request.

Please note: Funding is limited. Meeting the eligibility criteria does not guarantee an installation. We prioritise households where improvements will have the biggest health and wellbeing benefits.

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