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Frequently Asked Questions

Who can I speak to about my council tax or business rates bill?

All billing related queries should be directed to your individual district or borough council. View a list of contact details for the district or borough councils.

Can I speak to someone about discounts?

All billing related queries should be directed to your individual district or borough council.  View a list of contact details for the district or borough councils. 

What should I do if I think I am the incorrect council tax band?

Each house is allocated a band by the Valuation Office Agency. Visit their website for more information. 

Each house has been placed into the bands according to their valuation.

Who can I speak to about council tax benefits?

All benefit advice and support is dealt with by your local district or borough council.  View contact details for the district or borough councils.

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