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Community engagement

We have a high reputation nationally for delivering value for money.

What we maintain

The highways team maintains:

  • 3,500 miles of road
  • 100,000 street lights
  • 14,000 lit signs
  • 160 sets of traffic signals
  • 300 signalised pedestrian crossings
  • 180,000 drainage gullies 

Report a highways fault online

What has been focussed on

We have been very effective on prioritising to meet key targets such as improving road safety. This has helped to make Staffordshire’s roads officially one of the safest of any county council in the UK.

We focus on:

  • Working with local communities
  • Recognising local priorities
  • Devolving decision making and local accountability
  • Communicating effectively

Getting the balance right is vital. Cleaning out a drain in your street won’t get the same level of communication as a town centre regeneration project lasting months and costing millions. But we will work to ensure you get the information you need.

Help us deliver for your community

There are things we have to deliver by law – our Statutory Duties.

The broad principles and focus which determine government funding for transport improvements are based on the local transport plan. This is shaped by a comprehensive county-wide public consultation and then fed into the local annual highways work programme. It’s still vital everyone gets involved in this.

But it’s at a local level where local community leaders can really have an impact in helping us set out local priorities.

Three steps for action

Safety Defects

Such as potholes, ice, flooding and broken street lights should be reported directly to the Highways Hotline on 0300 111 8000 or report a fault online.

Other highway defects

Such as overgrown footways, weeds and old road signs, are prioritised by local councillors for repair during future visits by the Neighbourhood Highway Teams.

Local Highway and Transport matters

These are reviewed twice each year under the leadership of the local county councillor and form part of the Member’s Divisional Highway Programme.

Infrastructure +

Infrastructure + is the partnership between ourselves and Amey.

PDF Document Parish Council Briefing (3.1 MB)

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