Experiences of COVID-19

Residents' Experience

Sources: Staffordshire’s COVID-19 Resident Survey (2020), Healthwatch Staffordshire Impact of Coronavirus Surveys (2020 and 2021)

Stakeholders experience

• Kep themes:
  
  
  • Partnership working and relationships: Led to positive action and impact; faster hospital discharge, minimal bureaucracy and timely decision making.
    
    
  • Impact on children: Missed development opportunities, education disruption, working with schools to remain open, supporting vulnerable children key.
    
    
  • Impact of national systems and guidance: Disconnect between national strategy and local implementation, implications of rapid changing guidance.
    
    
  • Community response and support: People assets, focus on personal impacts, particularly mental health effects in young people and communities.
    
    
• Key risks: Inequality for some; long COVID; mental health risks for children and young people; care home instability.
  
  
• Future innovations: digital to help people connect; real time data surveillance; use and promotion of local assets; voluntary sector opportunities.

Source: Qualitative research undertaken with stakeholders to understand experiences of the pandemic and lessons learned.