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What if I am having other difficulties?

Question:
What if I am having other difficulties?
Answer:

Please contact us. Tell us which title(s) you are unable to download and the device you are trying to use. It will help us to look into your problem faster.

If you’re having a problem with an app, they usually have a help service for users built in.

  • On Libro, try clicking on ‘info’ and scroll down to ‘Reader Help’

  • On RB Digital, help is at the bottom of the main menu on the left of the screen (click on the 3 horizontal bars).

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