Payments for Services - Archives

Methods of payment for all goods and services

Online payments by credit or debit card

Online payments can be accepted for:

  • Research carried out at Staffordshire Record Office, Lichfield Record Office or the William Salt Library
  • Photocopying, microprints, transcripts, carried out at Staffordshire Record Office, Lichfield Record Office or the William Salt Library
  • Photography and digital imaging carried out at Staffordshire Record Office on behalf of all of our service points
  • Tickets for archive service events
  • Talks to local societies by archive service staff

Payments may be made online:

  • Research, photocopying and photography: only after the work has been completed and you have been notified of the final cost
  • Tickets for events: only after we have confirmed ticket availability
  • Talks by staff: only after we have confirmed availability of staff to speak

Information for overseas customers: The online payments system does not recognise all formats of postcode (zipcode), so the postcode field in the online payment form is no longer mandatory.  If you experience difficulty in completing payment using your postcode, please retry without entering your postcode.

Online payments website

  1. Click on the link above to take you to the Online Payments page.
  2. Scroll down to the bottom of the page and click on the link: Make a Records Office, Performing Arts or Resource Centre payment 
  3. Click on the link: Miscellaneous Payments
  4. Select the relevant record office - Lichfield Record Office or Staffordshire Record Office
  5. Select SRO RESEARCH or LRO RESEARCH for payments for research, SRO PHOTOCOPYING or LRO PHOTOCOPYING for payments for photocopies, and SRO PHOTOGRAPHY for photographic orders. For orders which contain a combination they can be added separately (see point 8 below). Select SRO TALKS & EVENTS for payments for tickets for events or for talks by our staff. 
  6. Reference Number:  If paying for research or copies please add your order number (as given on the order notification we have sent you). If paying for event tickets, please add the event code from our Events Programme.  If paying for a talk, please add the talk code from our list of talks.
  7. In Name please type in the name as shown on the credit or debit card you are using to make the payment.
  8. Complete the address fields.  Please note that the fields marked with a * are mandatory.
  9. In Amount add the amount of your payment - pounds in the first box, pence in the second.
  10. Click on Continue. 
  11. Click on Add Another Service to repeat steps 4 - 9 until you have entered all parts of your payment OR click to Continue.
  12. Fill in your credit or debit card details.  Note that you should enter your credit card number without any gaps between the digits.  If your card has no issue number, simply leave that field blank.
  13. Fill in your email address to receive a receipt.
  14. Click on Continue. 
  15. If the card details are correct the system will then ask for confirmation. If the details are incorrect a message will be displayed indicating where the error has occurred.
  16. Click on Make Payment.  If the transaction is accepted a receipt with an authorisation code will appear on your screen.  Please print or save this for your records.

Payments will be processed the next working day and orders will be sent out once payment has cleared.

If you have problems using our online payments website please contact us by email and we will send you a payment method form and process the payment on your behalf, where the customer is not present.

Other forms of payment 

Traditional payment methods apply to :

  • Publications ordered by post
  • Research carried out at Staffordshire Record Office, Lichfield Record Office or the William Salt Library
  • Photocopying, microprints, transcripts, photography and microfilming carried out at Staffordshire Record Office, Lichfield Record Office or the William Salt Library
  • Tickets for talks, events, etc.

UK customers : payment by cheque or postal order. Postage stamps are not an acceptable form of payment. These should be made payable to "Staffordshire County Council".

Overseas customers : payment in pounds sterling only by bankers' draft or international money order. These should be made payable to "Staffordshire County Council".

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