Request for access to personal data

What information can I be told?

Under section 7 of the Data Protection Act 1998, you are entitled to be told if any personal data is held about you.

If information is held, then you can be:

  • Given a description of the data.
  • Told for what purposes the data are processed.
  • Told the recipients or the classes of recipients to whom the data may have been disclosed.
  • Given a copy of the information with any unintelligible terms explained.
  • Given any information available to the data controller about the source of the data.

Find out more about your rights and how to make a complaint.

How do I access the information?

You can request a copy of your information by submitting a Subject Access Request. Other people, such as a parent or solicitor, can also request a copy of the information on your behalf.

To apply, please complete the form below:

Email it to, or print it off and post it to:

Access to Personal Information Officers
Business Improvement and Development Team
Families First
ST16 2DH

If you are applying to view your child's information you will need to provide us with proof that you hold parental responsibility. Please see the guidance below on how to do this:

Contact us

For further information, or to request an application form to be posted to you, please contact the Access to Personal Information Officers on:

Telephone: (01785) 278090

The Information Governance Unit pages will give you further information about your rights and how to make a complaint with regards to how we have handled your personal information.

Please note: This process only applies to requests for children's social care records. If you are requesting education records then please contact the Information Governance Unit by emailing

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