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First Response

We are a county-wide telephone and web enquiry service for all children who:

  • Live in Staffordshire.

  • Are aged from pre-birth to 18 years old.

  • Do not currently have an allocated worker.

Contact details

We would prefer that you make your enquiry by telephone.

Phone: 0800 1313 126

If you have already made your enquiry by telephone and wish to submit any forms to support your enquiry you can add these online.

You can also make your enquiry online.

Hours of business

  • Monday to Thursday 8:30 a.m. to 5:00 p.m.

  • Friday 8:30 a.m. to 4:30 p.m.

Out of hours

Outside of the hours above, please contact the Emergency Duty Team.

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