Child protection

  • Call 0800 1313 126 8:30am – 5:00pm Monday to Thursday and 8:30am – 4:30pm FridayHave you got a serious concern about the safety of a child or young person up to the age of 18?  
  • Do you think a child or young person is being harmed or is at risk of being harmed?
  • Are you worried that a child is living in circumstances where they are treated badly and not cared for properly?

If you’ve answered yes to any of these questions and you don’t believe that the child or young person is being supported by a social worker, please contact the First Response Service immediately.

Please note: If the child you are calling about already has a dedicated social worker please contact them directly in the first instance.

Contact us

Phone: 0800 1313 126
Emergency out of hours: 0345 604 2886
Fax: (01785) 854223

First Response Team
Staffordshire County Council
ST16 2DH

Find out more about the Families First service who support children, young people and families.

Spotting Child Sexual Exploitation 

Information about recognising, avoiding and supporting children regards child sexual exploitation, grooming, sexting and online safety can be found on the Know About CSE website.


If you are a children’s service professional and want to find more about safeguarding children visit the Staffordshire Safeguarding Children Board web site.

Alternatively, to find more information on the county council's Families First Service, please visit the Families First web pages.

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