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How to get support from the Families First Service

Our Families First Service employs many people with the skills to make sure Staffordshire's children and families are safe and well.

Here's a summary of how you can get their support.

Help from a local support team

In most cases, a school or another organisation that everyone has access to (such as the National Health Service) will speak to you about any problem.

If you agree, ask for help from a local support team on your behalf.

Support for children with disabilities

If you are looking for support for a child with a disability or would like to ask for support from an occupational therapist, please call the First Response Service.

  • Free phone: 0800 1313 126
    Monday to Thursday, 8:30am-5:00pm and Friday 8:30am-4:30pm

Reporting a safeguarding concern

Please remember, that if there is a very serious problem and you fear that a child or young person is suffering harm, you should contact the First Response Service immediately.

If you are a children’s services professional and would like more information on the Families First Service, please see the Families First partner web pages.

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