Adult Carers

Do you need help look after a relative, neighbour or friend? Perhaps you look after your husband, wife, partner, a parent, or child if they are sick or disabled? You may not be the only person who helps to care, but if you offer necessary help, and are not employed to provide care, then you are a carer.

Support for you as a carer

The Carers Hub supports carers in Staffordshire by providing tailored advice, training and information.​

They offer a whole range of support for carers of all ages:​

  • Carers assessments and support planning
  • Employment and skills

  • Housing

  • Mental health

  • Learning disability

  • Health and wellbeing 

  • Transport

Carers assessments

If you are a carer and you have a need for support then you can ask the Carers Hub for a carers assessment. A carer assessment helps you to think about your caring role, how it affects your life and what support you may need. 

You can have an assessment in your own right as a carer, regardless of whether the person(s) you care have had their own care and support needs assessment.

Contact the Carers Hub

The Carers Hub can be contacted on:

Telephone: 0330 1231937 (calls are charged at a local rate).

Address (South and central Staffordshire):
The Carers Hub
Madford Retail Park
Foregate Street
ST16 2QY

Address (North Staffordshire):

The Carers Hub
The Bridge Centre
Birches Head Road

Online support and tools

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier. See the pdf below for further information:

There are also number of other online tools and sites that you as a carer can use for support and to manage your time when caring for others.

  • Jointly is an app that makes caring for someone a little easier, less stressful and a lot more organised. Use this code to get free access to the Jointly app: DGTL9462

  • Rally Round for a loved one. Coordinate help for a relative who needs more practical support. Invite family and friends and organise jobs and helpers.

  • Health Fabric has a number of features which helps to manage personalised, preventative healthcare.

  • Learn My Way - A variety of courses are available from an introduction to going online from setting up an email account.

  • About me: building resilience for carers. An e-learning resource that helps carers identify and build networks of support and promotes their self-care.

  • Nudgu - Supporting independent living voice reminder service for carers.

  • Ask Sara - Expert information and advice on daily living equipment

  • WeKonnect - app for young carers

See the equipment and technology pages for information about what and where to buy different products that can assist you with your caring role.

If you are looking for information about how improve your digital skills so you can make the most of the digital technology that is available, see our getting online page for further information.

Additional information

Respite care / carers breaks

Everyone deserves time out. You may care for a relative or are in need of care yourself. Taking a break from your usual routine can do the world of good.


Carers may worry about what would happen if they had an accident or were taken ill and couldn’t carry out their caring role. The Crossroads Emergency Service provides peace of mind to carers living in Staffordshire, by enabling them to plan for an emergency situation. 

Anyone who has received a carer’s assessment is automatically entitled to apply and the service is free. 

Contact Crossroads on:
Phone: 01782 268391

Other useful organisations

  • Approach provide a carers group café for people who care for someone with dementia or a mental health issue, they also provide training if you are a carer. Approach cover: Stoke-on-Trent, Staffordshire Moorlands and Newcastle. Phone: 01782 214999

  • The Carers Association (CASS) can provide support across: Stafford, Lichfield, Tamworth, South Staffordshire, East Staffordshire and Cannock. Phone: 01785 222365

  • Carers UK

  • Carers Trust

  • Alzheimer's Society - Caring for a person with Dementia

  • Carers Direct - call 0300 123 1053 if you need help with your caring role and want to talk to someone about what options are available to you.


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