We use cookies on this site We and our partners use cookies and collect information from your browser. This lets us deliver content and relevant adverts to you. It also helps us to understand our audience better. See our privacy policy to learn more about how we manage your data and your rights. See our cookies policy to see how we use cookies and tracking technology. To agree to our use of cookies, click the 'Accept' button.

Eligibility for care and support

National eligibility criteria is issued under the Care Act 2014. It is applied to determine whether you are eligible for local authority care and support to meet your assessed needs.

If you wish, you can print out the document below from the government's website for the full details:

Am I eligible for care? 

Three questions will be asked to determine eligibility.

Following your assessment of your care needs we will give you our decision and explain the reasons.

This will let you know if you are eligible to have your needs met by us.

If I am eligible, what happens next?

We will ask you to have a financial assessment. It will see how much your care and support will cost and how much you may have to contribute.

You may want to check ahead of this financial assessment if you are likely to have to pay towards any care services you receive through Staffordshire County Council. You can use our financial eligibility checker to do this.

We will then work with you to develop a care and support plan. This sets out how your needs can be best met.

What if I am not eligible?

We can still help you by giving further information and advice about: 

If your needs change again in the future and you need further support, you can always ask for further guidance. You can also request another care and support assessment should you need it.  

What if I’m not happy with the decision?

If you'd like to appeal our eligibility decision please visit our customer feedback and complaints page. 

What if I need help to appeal?

An independent advocate may be able to help you.

There are no results that match your search criteria

Share this information
  • facebook17
  • twitter17
  • google17
  • intagram17
  • email17