We have been made aware by the Care Quality Commission about its concerns around the future of Allied Healthcare, which is a national homecare provider operating across the country including Staffordshire.
Our priority is to ensure that those in need of care continue to receive it.
We have received assurances from Allied that care will continue for the moment and are working with them on longer term solutions.
Information and support
We will keep all of our service users up to date but want to reassure people that their care will continue uninterrupted.
The letter and frequently asked questions (FAQs) sent to service users on 20 November 2018 can be found below.
Letter to Allied Healthcare service users (PDF, 136kb)
FAQs accompanying letter to Allied Healthcare service users (PDF, 118kb)
We understand that this news may cause some concern, so if you live in Staffordshire and receive care from Allied, our Staffordshire Cares helpline is open from 9am to 5pm on Saturday and throughout the week, Monday to Thursday 8am - 8pm and Friday 8am - 6pm.
The helpline number is 0300 111 8010.