Volunteer for Us

How can I volunteer?

Do you have some time to spare during the day?

Could you be flexible with the time that you are available?

Would you like to support Staffordshire families who have children with special educational needs or disabilities?

We are continually recruiting and training volunteers to act as Independent Parental Supporters (IPS). They help provide information, advice and support to parents and carers of children and young people (aged 0 - 25 years) who have special educational needs or disabilities (SEND).

We have been recruiting, training and using volunteers since 2001.

Confidentiality and impartiality

We provide a confidential and impartial service across Staffordshire. See the documents below for more information:

What do they do?


  • Provide parents and carers with information, advice and support to enable them to participate in decisions made about their child.
  • Help parents and carers to express their views, wishes and feelings.
  • Support them to participate in meetings about their child (by having pre-meeting and post-meeting discussions; we may be able to accompany parents if they feel this is necessary).
  • Provide information and support if their child (with SEND) has been, or is at risk of being, excluded from school.

We are looking for people who can offer support to parents and carers in a confident, reassuring and non-judgemental manner. In return, we will provide full and ongoing training on matters relating to special educational needs and disabilities.  

Volunteers will be reimbursed for expenses incurred during visits or other work undertaken for the service (mileage, parking, etc).


The focus of the volunteer training will be on the skills needed for the role. The areas covered in the training will be:

  •  Introduction to the role of an IPS
  •  Support for children and young people with additional needs
  •  Looking at the parents' perspective
  •  Listening and communication skills
  •  Resolution of disagreements
  •  Education Health and Care assessment
  •  Supporting parents to express their views
  •  Attending meetings and taking notes
  •  Supporting parents and carers to access relevant information and services

Training involves approximately 18 hours of face-to-face training in 3-hour sessions. There will also be opportunities to shadow existing staff and observe the way we work.

Volunteers will have on-going support and be required to attend refresher training sessions.


Complete the form below:

Further information

Please see the document below:

You can contact us if you need more information:

Phone: 01785 356921
Email: sfps@staffordshire.gov.uk

There are no results that match your criteria.

Share this information
  • facebook17
  • twitter17
  • google17
  • intagram17
  • email17