How can I get help?

We provide support and information to parents and carers of children with behaviour difficulties, as well as those who are at risk of, or have been excluded from school.

It is always our aim to encourage partnership working and develop positive communication between parents and school.

We prefer, wherever possible, to become involved as soon as problems are identified. We will listen and give parents time to share their concerns.

What do you do?

We encourage parents to arrange a meeting at school to look at positive ways forward.

We may be able to support parents at this meeting or give support by telephone.

We can also arrange an office visit where we can meet with you and gather more information about your concerns and your understanding of what strategies have been used.

Please see the factsheet below on exclusions:

New exclusions guidance

In September 2012, the guidance and information surrounding exclusions from schools changed.

The summary below gives a brief overview of the new regulations:

You will also find out more about school exclusions on the ACE (Advisory Centre for Education) web site

Fixed period exclusions

Fixed period exclusion is one of the punishments a school can give if a child does something that is against the school's behaviour policy (the school rules).

It means that your child is not allowed on the school site for a defined period. Most fixed period exclusions are for short periods of 5 days or less. Pupils who misbehave at lunchtime may be excluded for lunchtime only. Each lunchtime exclusion counts as a half-day exclusion.

Fixed period exclusion does not have to be for a continuous period. This might apply if a pupil attends college or other off-site provision for part of the week.

An individual pupil may not be given more than 45 days of fixed term exclusions in any one school year.

Please see the document below for more information:

Permanent exclusion

Permanent exclusion is the most serious punishment a school can give if a child does something that is against the school’s behaviour policy (the school rules).

It means that the child is no longer allowed to attend the school and their name will be removed from the school roll. Permanent exclusion should only be used as a last resort.

Please see the document below for more information:


Further information

Further information, including the full exclusions guidance for schools, statutory responsibilities and legislation are available on the Department for Education website.

If your child is excluded, this flowchart may help you understand the process:

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