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What if you're not entitled?

Over 90% of pupils are not entitled to travel assistance. It is highly likely that you will need to make your own travel arrangements each day.

What's available?

There is a range of travel support that you may find useful when planning the journey to school. For example:

Temporary vacant seat scheme

The temporary vacant seat scheme is where a vehicle we have hired may have more seats than we need for pupils entitled to free or subidised transport. Spare seats may be available to buy for pupils not entitled to free transport.

Public transport

Other options

Find your school's details on the school search.

Do I have a right to review?

You have a right to a two stage review and appeal. Please note that whilst the review and appeal process takes place you remain responsible for arranging and funding your own travel as you feel is necessary.  

If the pupil has a Statement of Special Educational Needs or Education, Health and Care Plan there is a different form to use on the SEN transport page.  

Stage 1

At stage 1 we consider if the law and policy have been applied. We will look at any exceptional circumstances for providing travel assistance.

An exceptional circumstance is one not faced by other mainstream or special educational needs families or students. For example work and childcare commitments are not generally considered an exceptional circumstance on their own as many other families will have such issues. 

You can make a request for a Stage 1 review by completing the online form. You may need to have electronic copies of supporting information ready to upload. 

We aim to to provide an outcome within 20 working days.

Stage 2  

You will be advised how to make a second stage appeal if necessary, where we aim to to provide an outcome within 40 working days.

Rview or appeal requests will be considered applying our published data protection and fair processing notice

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