Do you know if the funded hours are being supplied as agreed/correctly?
Parents should speak to their provider in the first instance as in most cases such issues can be cleared up easily. Parents should request a clear breakdown of:
- days and hours the funded hours are supplied to your child.
- the charges you pay for i.e. non funded hours, meal, trips.
- a monetary total of charges against what you have saved on funded places.
- confirm if funded hours are supplied as 38 weeks / term time or as a stretch offer (across more weeks of the year).
Parents should also refer to or ask for a copy of the contract supplied by the childcare provider when agreeing to the funded hours.
