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Staffordshire County Council works in partnership with the National Trading Standards Scams Team to stamp out scams and fraud within Staffordshire. A scam is any dishonest scheme designed to defraud. 

It is estimated that each year mass marketing fraud causes upto £10 billion worth of detriment to UK consumers and Doorstep crime causes as estimated £442m worth of detriment, this is based on only 5% of crimes reported to Trading Standards! Unfortunately the effects on people’s lives is not just limited to financial loss, scams affect deteriorating health, family breakdowns, loss of self-confidence and increase anxiety.

Cyber Crime

This is where a crime is committed online using any internet enabled device.

Examples include: Romance fraud, bullying, Fraud, Phishing, Hacking, Impersonating people, Sexual images, Banking malware, Information sharing, Sextortion & Ransomeware.

Staffordshire Police takes Cyber Crime very seriously for more information or to report please visit: www.staffordshire.police.uk/cybercrime

Mass Marketing Fraud

This is where scammers persuade victims to part with money as a result of postal, telephone or electronic communication received into the home.

Examples include: Fictitious prize draws, False investment opportunities, Clairvoyant scams, Dating scams

Doorstep Crime

This is where victims are cold called at their homes and persuaded to part with money as a result of rogue trading activity.

Examples include: Money taken for unnecessary work, Money taken for incomplete work, Where an extortionate price is charged.

Who to contact?

To report a scam or obtain advice on your consumer rights please contact the Citizens Advice consumer helpline on 03454 040506 or: www.citizensadvice.org.uk.

If you are a Staffordshire resident concerned about doorstep crime, or you know someone targeted in this way, please contact us on the Trading Standards Confidential hotline 01785 330356.


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