Staffordshire County Council works in partnership with the National Trading Standards Scams Team to stamp out scams and fraud within Staffordshire. A scam is any dishonest scheme designed to defraud. 

It is estimated that each year mass marketing fraud causes upto £10 billion worth of detriment to UK consumers and Doorstep crime causes as estimated £442m worth of detriment, this is based on only 5% of crimes reported to Trading Standards! Unfortunately the effects on people’s lives is not just limited to financial loss, scams affect deteriorating health, family breakdowns, loss of self-confidence and increase anxiety.

Cyber Crime

This is where a crime is committed online using any internet enabled device.

Examples include: Romance fraud, bullying, Fraud, Phishing, Hacking, Impersonating people, Sexual images, Banking malware, Information sharing, Sextortion & Ransomeware.

Staffordshire Police takes Cyber Crime very seriously for more information or to report please visit:

Mass Marketing Fraud

This is where scammers persuade victims to part with money as a result of postal, telephone or electronic communication received into the home.

Examples include: Fictitious prize draws, False investment opportunities, Clairvoyant scams, Dating scams

Doorstep Crime

This is where victims are cold called at their homes and persuaded to part with money as a result of rogue trading activity.

Examples include: Money taken for unnecessary work, Money taken for incomplete work, Where an extortionate price is charged.

Who to contact?

To report a scam or obtain advice on your consumer rights please contact the Citizens Advice consumer helpline on 03454 040506 or:

If you are a Staffordshire resident concerned about doorstep crime, or you know someone targeted in this way, please contact us on the Trading Standards Confidential hotline 01785 330356.


Useful information


There are no results that match your criteria.

Share this information
  • facebook17
  • twitter17
  • google17
  • intagram17
  • email17