Staffordshire Trading Standards working in partnership with the National Trading Standards Scams Team is committed to protecting the people of Staffordshire from becoming victims of scams through empowering communities and by stamping out scams and fraud.
Staffordshire Trading Standards is a 'Friends Against Scams Organisation'.
Friends Against Scams
'Friends Against Scams' is national scheme aimed at raising awareness and to provide people with information on how they can take a stand against scams.
Created to tackle the lack of scams awareness by providing information about scams and those who fall victim to them, this information enables communities and organisations to understand scams, talk about scams and cascade messages throughout communities about scams prevention and protection.
Anyone can become a Friend Against Scams, to learn more and obtain some free online training please visit: Friends Against Scams.
What is a scam?
A scam is any dishonest scheme designed to defraud.
Each year mass marketing fraud causes upto £10 billion worth of detriment to UK consumers and Doorstep crime causes as estimated £442m worth of detriment, this is based on only 5% of crimes reported to Trading Standards!
Unfortunately the effects on people’s lives is not just limited to financial loss, scams affect deteriorating health, family breakdowns, loss of self-confidence and increase anxiety.
What can you do?
Report any scam and obtain advice on your consumer rights by contacting the Citizens Advice consumer helpline on 03454 040506 or the citizens advice website.
If you are a Staffordshire resident concerned about doorstep crime, or know of a vulnerable person being targeted in this way, please contact the Trading Standards Confidential hotline 01785 330356.
Other useful contacts and advice