In Staffordshire, along with the rest of the UK, rogue traders continue to cause problems for residents. Particularly those who are elderly and vulnerable.
Rogue traders are often referred to as 'cowboys' and pose as:
- Property maintenance workers
They offer any number of services to residents. They wili offer substandard or non-existent services at grossly inflated prices and often target the vulnerable or elderly in the community.
Rogue traders cost the UK millions of pounds each year.
Our fraud and special investigations team works with the police to tackle rogue traders, doorstep crime and counterfeiting throughout the county helping to reassure Staffordshire residents.
How can I get help?
The Staffordshire and Stoke on Trent Trader Register offers a solution for consumers concerned about where to find a reliable tradesperson locally.
A number of 'No Cold Calling Zones' have been set up in Staffordshire with the aim of discouraging rogue traders who may tell householders that work needs doing and then charge high prices, sell poor quality items or pressure sell.
Report a rogue trader
Trading Standards Confidential: 01785 330356
Advice on your consumer rights
Citizens Advice consumer helpline: 03454 040506