Cookies - Online Payments
We use an online payments system on our site so that you can pay us bills 24 hours a day, 7 days a week. This includes bills or invoices for our services.
Current usage
Version 7 onwards of these products purely use ‘session cookies’. These are necessary for the application to work as they hold information when the user moves between pages. They do not hold any personally identifiable or sensitive data and are only temporary, and should be deleted by the browser when the user leaves the web-site.
Additional information
Essentially they hold a ‘one-off key’ which identifies data held on the server throughout the payment. Once the payment is complete, the server data linked to the random number no longer exists, regardless of whether the cookie has been deleted or not. The session cookie is only temporary and should be deleted by the browser when the user leaves the web-site.
Note on session cookie deletion
The session cookies should be deleted after the session has completed - but some browsers now store these to allow session restore after a browser crash. This is a configurable option which can be switched off. However, it should be stressed that the cookies contain no personally identifiable or sensitive data and the related information on the server side will have been deleted.
