Air source heat pumps

Air source heat pumps

We are offering residents who live in rural areas the opportunity to apply to get a free air source heat pump installed in their home.

You could be eligible for the scheme if you don’t already have central heating and your family is struggling to pay fuel bills. See the full eligibility criteria here.

This scheme is being delivered in partnership with E.ON and Communitas Energy.

Apply now


What is an air source heat pump?

An air source heat pump uses the heat from the outside air to fully heat the home through traditional radiators. Even when it’s below freezing outside, an air source heat pump extracts heat from the air and uses it to heat all the rooms to your chosen temperature. It also allows you to get access to instant hot water.

How does an air source heat pump work?

The air source heat pump is placed outdoors, usually at the side or back of a property. It takes heat from the air using a refrigeration gas and boosts it to a higher temperature using a compressor, just like an air conditioning system or a refrigerator but in reverse. The air source heat pump needs electricity to run, and for every 1kWh of electricity used, it generates on average about 3kWh of heat (that’s 300% more efficient).

An air source heat pump heating system can provide both hot water and room heating (via radiators) throughout a property 365 days per year, irrespective of how cold the temperature is outside.

The benefits of air source heat pumps:

  • Heats the whole home
  • Provides instant hot water
  • Fully automated, with time and temperature controls.
  • No fuel deliveries needed
  • Minimal maintenance required
  • Lower carbon emissions
  • Lower fuel bills are likely, especially if the ASHP is replacing conventional electric heating or solid fuel

To find out how a heat pump works, you can watch the video below:


You could be eligible to benefit from the scheme if you are:

in receipt of means tested or disability benefit listed below:

  • Child or Working Tax Credit
  • Universal Credit
  • Pension Gaurentee Credit - you will not be eligible if you only claim Pension Savings Credit
  • Income support
  • Income-based Jobseeker's Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Disability Living Allowance
  • Personal Independence Payment (PIP)
  • Attendance Allowance
  • Carer's Allowance
  • Severe Disablement Allowance
  • Industrial Injuries Disablement Benefits
  • War Pensions Mobility Supplement
  • Constant Attendance Allowance
  • Armed Forces Independence Payment
  • Child Benefit (subject to income cap)

Or, a low income threshold as detailed below:

Household compositionPermitted Gross Household Income
 1 Adult  £30,000
 And 1 Child  £34,838
 And 2 Children  £39,788
 And 3 Children  £44,738
 And 4+ Children  £49,668
 2 Adults  £37,914
 And 1 Child  £42,538
 And 2 Children  £47,488
 And 3 Children  £52,438
 And 4+ Children  £57,388

*For detailed guidance on eligibility in your district/borough, please refer to the energy company obligation statement of intent, published on their website**Some measures may only be available if the EPC of your home is rated as D-G.* 

How to apply

To apply to get a free air source heat system installed in your home through the Staffordshire Warmer Homes scheme, please complete an online application form.