Air source heat pumps

Air source heat pumps

We are offering residents who live in rural areas the opportunity to apply to get a free air source heat pump installed in their home.

You could be eligible for the scheme if you don’t already have central heating and your family is struggling to pay fuel bills. See the full eligibility criteria here.

This scheme is being delivered in partnership with E.ON and Communitas Energy.

Apply now


What is an air source heat pump?

An air source heat pump uses the heat from the outside air to fully heat the home through traditional radiators. Even when it’s below freezing outside, an air source heat pump extracts heat from the air and uses it to heat all the rooms to your chosen temperature. It also allows you to get access to instant hot water.

How does an air source heat pump work?

The air source heat pump is placed outdoors, usually at the side or back of a property. It takes heat from the air using a refrigeration gas and boosts it to a higher temperature using a compressor, just like an air conditioning system or a refrigerator but in reverse. The air source heat pump needs electricity to run, and for every 1kWh of electricity used, it generates on average about 3kWh of heat (that’s 300% more efficient).

An air source heat pump heating system can provide both hot water and room heating (via radiators) throughout a property 365 days per year, irrespective of how cold the temperature is outside.

The benefits of air source heat pumps:

  • Heats the whole home
  • Provides instant hot water
  • Fully automated, with time and temperature controls.
  • No fuel deliveries needed
  • Minimal maintenance required
  • Lower carbon emissions
  • Lower fuel bills are likely, especially if the ASHP is replacing conventional electric heating or solid fuel

To find out how a heat pump works, you can watch the video below:


Stage 1 – We will assess your property to make sure it is eligible.

We need to make sure that:

  • Your home does not have a gas connection
  • Your home does not have any oil or LPG central heating system in your home. 

If your property is heated by electric storage heaters or fossil fuels (coal or wood) you will still be considered for the scheme. 

Stage 2 – This scheme is specifically targeted at fuel poor households. You must fit into one of the below categories:

  • You claim benefits or tax credits
  • You have low or no income
  • You or a family member is disabled
  • You or a family member are elderly
  • You have very young children living in the property.

You may also be eligible if you receive any of the below benefits:

  • Pension credit guarantee credit element
  • Income related employment and support allowance (ESA)
  • Income based job seeker's allowance (JSA)
  • Income support
  • Working and child tax credits
  • Universal credit

On the condition that your annual income from all sources does not exceed the amounts below:

Single claimant
1 child: £18,500
2 children: £23,000
3 children: £27,500
4 children: £32,000

Member of a couple
1 child: £25,500
2 children: £30,000
3 children: £34,500
4 children: £39,000

Or, receives one of the newly introduced benefits:

  • Armed forces independence payment
  • Attendance allowance
  • Disability living allowance
  • Severe disablement allowance
  • War pensions mobility supplement
  • Industrial injuries disablement benefit
  • Personal independence payment
  • Constant attendance allowance

How to apply

To apply to get a free air source heat system installed in your home through the Staffordshire Warmer Homes scheme, please complete an online application form.