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Problems on a bus journey

Bus Users UKIf you have a problem on a bus journey, please let the bus company know first.

If you don't feel they have resolved it to your satisfaction, Bus Users UK, an independent organisation that represents bus passengers, may be able to help.

Email, phone or write to them giving them as much detail as you can. They will take things further for you. If they can't resolve it, they are partners in the Bus Appeals Body who will issue a decision about your difficulty.

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Latest transport news
Pupils tell drivers to switch off their engines

Pupils tell drivers to switch off their engines

Pupils from St Margaret's Junior School in Newcastle are urging drivers to switch off their engines outside school as part of a new campaign to reduce air pollution.
Date:
14 November 2019
Junction and safety improvement work set to begin in Penkridge

Junction and safety improvement work set to begin in Penkridge

A new pedestrian crossing will be installed in Penkridge next week with junction improvement works set to follow. The traffic light-controlled puffin crossing will be installed on Boscomoor Lane between the A449 Wolverhampton Road roundabout and the junction with Vale Gardens.
Date:
12 November 2019
Spooky Staffordshire cycling routes to explore this Halloween

Spooky Staffordshire cycling routes to explore this Halloween

Here are some of the spookiest cycle routes in Staffordshire...
Date:
29 October 2019
Main Cannock traffic island set to be resurfaced as part of wider improvement scheme

Main Cannock traffic island set to be resurfaced as part of wider improvement scheme

A main traffic island junction in Cannock will be resurfaced next month as part of a wider package of improvements on surrounding roads in preparation for the opening of the £160 million McArthurGlen Designer Outlet West Midlands.
Date:
28 October 2019

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