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Problems on a bus journey

Bus Users UKIf you have a problem on a bus journey, please let the bus company know first.

If you don't feel they have resolved it to your satisfaction, Bus Users UK, an independent organisation that represents bus passengers, may be able to help.

Email, phone or write to them giving them as much detail as you can. They will take things further for you. If they can't resolve it, they are partners in the Bus Appeals Body who will issue a decision about your difficulty.

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Latest transport news

Responsible parking plea to beauty spot visitors

People are being reminded to park considerately when visiting country parks and beauty spots this weekend.
Date:
06 August 2020

Town centre improvements to make it easier for walking and cycling

Highways improvements to make it easier for walking and cycling and to help social distancing in some of the county's towns will go ahead in August.
Date:
03 August 2020

New village road junction to be created and road safety measures introduced

Work to build a new main road junction to provide access to a housing development is set to begin next Monday, July 27.
Date:
20 July 2020

Avoid school run traffic problems in September

More children are being encouraged to think about walking or cycling to school when everyone returns to the classroom in September.
Date:
15 July 2020

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