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Problems on a bus journey

Bus Users UKIf you have a problem on a bus journey, please let the bus company know first.

If you don't feel they have resolved it to your satisfaction, Bus Users UK, an independent organisation that represents bus passengers, may be able to help.

Email, phone or write to them giving them as much detail as you can. They will take things further for you. If they can't resolve it, they are partners in the Bus Appeals Body who will issue a decision about your difficulty.

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Latest transport news
More road maintenance and improved customer service are focus of new contract

More road maintenance and improved customer service are focus of new contract

More roads will be fixed and customer service will be improved over the next five years, as a contract between Staffordshire County Council and Amey looks set to be renewed.
Date:
22 July 2022
Street light project set to save £1.5 million a year

Street light project set to save £1.5 million a year

A green street light project in Staffordshire is set to save around £1.5 million a year in energy bills.Staffordshire County Council's street lighting project will see half of the county's 94,000 streetlights replaced with brand new LED lights. LED lights use less electricity than traditional orange streetlights and last anywhere between 20 to 25 years. Traditional streetlights typically last only four years.
Date:
13 July 2022
£15.5 million roads pledge already seeing results

£15.5 million roads pledge already seeing results

Nearly 1,600 potholes and other defects have been fixed on Staffordshire's roads in the past month, as the county council steps up its repair programme.
Date:
08 July 2022
Motorists advised of road closures on A34 near Stone

Motorists advised of road closures on A34 near Stone

Motorists are being advised of temporary road closures on the A34 at Fillybrooks near Stone from Friday 8 July.Staffordshire County Council's highways teams are carrying out essential resurfacing works which will help prolong the life of the road and keep it in good condition.
Date:
05 July 2022

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