.botholder {
        font-family: Arial, Tahoma;
        font-size: 14px;
        height: 52px;
        position: fixed;
        bottom: 20px;
        right: 0px;
        z-index: 1000;
        width: 180px;
        background-color: #FFFFFF;
        overflow: hidden;
        border-radius: 26px 0px 0px 26px;
        display: none;
    }

    .botwait {
        position: absolute;
        top: 80px;
        left: 20px;
        font-size: 18px;
        color: #AAAAAA;
        width: 360px;
    }

    .botwaiticon {
        display: block;
        width: 100%;
        margin-top: 80px;
        color: #F4F4F4;
        text-align: center;
        font-size: 60px;
    }

    .botfooter {
        width: 100%;
        background-color: #DDDDDD;
        padding: 5px;
        font-size: 12px;
        font-weight: normal;
        font-family: Verdana;
        border-style: solid;
        border-width: 1px 0px 0px 0px;
        border-color: #888888;
    }

        .botfooter a {
            color: #444444;
            text-decoration: none;
        }

            .botfooter a:hover {
                color: #444444;
                text-decoration: underline;
            }


    .botholderopen {
        height: 80%;
        border-radius: 0px 0px 0px 0px;
        border-style: none;
        bottom: 0px;
        box-shadow: -5px 5px 5px #888888;
    }



    .botwindow {
        position: relative;
        height: 100%;
    }

    .bottitlebar {
        height: 50px;
        width: 100%;
        border-style: none;
        padding: 2px 4px;
        background-color: #357394;
        font-family: arial;
        cursor: pointer;
        color: #FFFFFF;
        font-weight: bold;
        position: relative;
    }

    .botclosebar {
        position: absolute;
        left: 400px;
        top: 2px;
        color: #eeeeee;
    }


    .bottitleicon {
        font-size: 42px;
        display: inline-block;
        margin-left: 2px;
    }

    .bottitletext {
        display: inline-block;
        font-size: 18px;
        margin-left: 4px;
    }

    .bottitletextsub {
        display: block;
        margin-top: 2px;
        font-size: 14px;
    }

    .bottitlelink {
        text-decoration: none;
        color: #FFFFFF;
    }

        .bottitlelink:hover {
            text-decoration: underline;
        }

    .botchatwindow {
        width: 405px;
        height: calc(100% - 218px);
        margin: 5px 0px;
        padding: 5px;
        overflow-y: scroll;
        overflow-x: hidden;
        position: relative;
    }

        .botchatwindow i {
            display: inline-block;
            margin-left: 2px;
            margin-right: 4px;
            color: #25759E;
        }

        .botchatwindow a[href^="mailto:"]:before {
            content: " " !important;
        }

        .botchatwindow::-webkit-scrollbar-track {
            -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,0.3);
            border-radius: 10px;
            background-color: #F5F5F5;
        }

        .botchatwindow::-webkit-scrollbar {
            width: 12px;
            background-color: #F5F5F5;
        }

        .botchatwindow::-webkit-scrollbar-thumb {
            border-radius: 10px;
            -webkit-box-shadow: inset 0 0 6px rgba(0,0,0,.3);
            background-color: #555;
        }

    .botinfo {
        clear: both;
        display: block;
        margin-top: 10px;
        border-style: solid;
        border-width: 1px;
        border-color: #888888;
        font-size: 12px;
        padding: 5px;
    }

    .botinfoheader {
        display: block;
        font-weight: bold;
        margin-bottom: 4px;
    }

    .botscroll {
        font-size: 14px;
        color: #222222;
        background-color: #CCCCCC;
        border-style: solid;
        border-width: 1px;
        border-radius: 8px;
        width: 100px;
        padding: 2px 10px;
        position: absolute;
        bottom: 210px;
        left: 50%;
        transform: translate(-50%, 0%);
        text-align: center;
        z-index: 9999;
        opacity: 0.8;
        cursor: pointer;
    }

        .botscroll:hover {
            opacity: 1.0;
        }

    .botquestion {
        width: 95%;
        height: 30px;
        color: #626262;
        font-size: 16px;
        border-style: none;
        padding-left: 5px;
        outline: none;
    }

    .botquickbuttonsholder {
        height: 52px;
        margin-bottom: 2px;
        overflow-y: hidden;
        position: relative;
    }

    .botquickbuttonscover {
        position: absolute;
        top: 0px;
        left: 0px;
        width: 100%;
        height: 4px;
        background-color: #FFFFFF;
    }

    .botquickbuttons {
        text-align: left;
        margin: 0px 5px;
    }

    .botresponse, .youresponse {
        padding: 5px;
        border-style: none;
        border-width: 0px;
        margin-bottom: 10px;
        word-break: break-word;
        box-shadow: 4px 4px 4px #AAAAAA;
    }

    .botresponse {
        background-color: #fdf0ca;
        border-radius: 24px 4px 24px 4px;
        margin-right: 20px;
        margin-left: 5px;
        text-align: left;
        padding-right: 18px;
    }

    .youresponse {
        background-color: #bae4fa;
        border-radius: 4px 24px 4px 24px;
        margin-right: 5px;
        margin-left: 20px;
        text-align: right;
        padding-left: 18px;
    }

    .botSCC, .botYOU {
        height: 30px;
        padding-top: 11px;
        width: 40px;
        border-style: none;
        border-radius: 20px;
        vertical-align: top;
        font-size: 16px;
        color: #FFF;
        margin-bottom: 10px;
        text-align: center;
    }

    .botSCC {
        background-color: #cda215;
        float: left;
        margin-right: 10px;
    }

    .botYOU {
        background-color: #298DC0;
        float: right;
        margin-left: 10px;
    }

    .botmessage {
        display: block;
        color: #000000;
    }

    .botstrong {
        font-weight: bold;
    }

    .bottime {
        display: block;
        color: #444444;
        font-size: 14px;
        padding-bottom: 5px;
    }

    .botquestionheader {
        display: block;
        margin-bottom: 0px;
        font-size: 17px;
        width: 100%;
        background-color: #357394;
        overflow: hidden;
        vertical-align: top;
        height: 21px;
        color: #FFFFFF;
        padding: 3px 5px;
    }

    .botquestionoptions {
        float: right;
        margin-right: 10px;
        overflow: hidden;
        vertical-align: top;
        height: 20px;
    }

    .botquestionholder {
        display: block;
        overflow: hidden;
    }

    .botbuttonholder {
        text-align: right;
        width: 34px;
        float: right;
    }

    .botbutton {
        padding: 0px;
        border-style: none;
        background-color: #444444;
        border-radius: 0px;
        color: #FFFFFF;
        height: 32px;
        width: 32px;
        font-size: 22px;
        text-align: center;
        cursor: pointer;
    }

        .botbutton:hover {
            background-color: #777777;
        }

    .botsmallbutton {
        background-color: #357394;
        color: #FFFFFF;
        border-style: solid;
        border-width: 1px;
        height: 18px;
        border-color: #FFFFFF;
        border-radius: 8px;
        font-size: 14px;
        padding: 0px 5px 1px 5px;
        cursor: pointer;
    }

    .botresetbutton {
        background-color: #357394;
    }

        .botresetbutton:hover {
            background-color: #3982a9;
        }

    .botmorebutton {
        background-color: #357394;
        margin-right: 10px;
    }

        .botmorebutton:hover {
            background-color: #3982a9;
        }

    .botbutton:disabled {
        background-color: #AAAAAA;
        color: #DDDDDD;
    }

    .botlinkbuttonholder {
        display: block;
        clear: both;
        text-align: center;
        margin-top: 4px;
    }

    .botlinkbutton {
        display: inline-block;
        text-decoration: none;
        padding: 3px 8px;
        margin-bottom: 4px;
        margin-top: 2px;
        margin-right: 5px;
        border-style: none;
        background-color: #958D32;
        border-radius: 4px;
        color: #FFFFFF;
        font-size: 15px;
        cursor: pointer;
    }

        .botlinkbutton:hover {
            background-color: #817A26;
        }

    .botquestionarea {
        width: 100%;
        border-width: 0px 0px 1px 0px;
        border-style: solid;
        border-color: #888888;
        margin-bottom: 3px;
    }

    .botoption {
        padding: 1px 4px 2px 4px;
        border-style: solid;
        border-width: 1px;
        background-color: #FFFFFF;
        border-radius: 8px;
        color: #444444;
        border-color: #888888;
        font-size: 12px;
        margin-right: 6px;
        margin-top: 4px;
        margin-bottom: 2px;
        min-width: 40px;
        cursor: pointer;
        box-shadow: 0 4px 4px rgba(145, 92, 182, .4);
    }

        .botoption:hover {
            background-color: #e3f9f9;
        }

    .botarticle {
        display: block;
        text-decoration: none;
        font-weight: bold;
        min-height: 80px;
        color: #2182C0;
        font-size: 14px;
    }

        .botarticle img {
            max-width: 120px;
            max-height: 90px;
            float: left;
            padding: 0px 10px 10px 0px;
        }

        .botarticle:hover {
            color: #156DA5;
        }

    .botarticledate {
        display: block;
        font-size: 12px;
        color: #444444;
        margin: 5px 0px;
    }

    .botimage {
        float: right;
        width: 100px;
        margin-left: 10px;
        margin-bottom: 10px;
        vertical-align: top;
        border-style: solid;
        border-width: 1px;
        border-color: #888888;
    }

    .botclear {
        display: block;
        clear: both;
        margin-top: 5px;
        margin-bottom: 3px;
    }

    .botitemheader {
        display: block;
        font-weight: bold;
        margin: 4px 0px;
    }

    .botexampleheader {
        display: block;
        width: 90%;
        background-color: #357394;
        color: #FFFFFF;
        padding: 0px;
        margin: 10px auto 0px auto;
        font-size: 12px;
    }

    .botexamplequestion {
        display: block;
        width: 90%;
        border-style: solid;
        border-width: 0px 0px 1px 0px;
        border-color: #888888;
        background-color: #FFFFFF;
        color: #222222;
        font-size: 12px;
        padding: 0px;
        margin: 0px auto 10px auto;
    }

    .botexampletext {
        padding: 2px 4px;
    }

    .botexamplebutton {
        background-color: #444444;
        width: 14px;
        float: right;
        text-align: center;
        padding-left: 3px;
    }

        .botexamplebutton i {
            color: #FFFFFF;
        }

    .liveoptionholder {
        position: fixed;
        right: 5px;
        bottom: 120px;
    }

    .liveoption {
        padding: 2px 20px 1px 20px;
        border-style: solid;
        border-width: 1px;
        background-color: #1d8584;
        border-radius: 8px;
        color: #FFFFFF;
        border-color: #FFFFFF;
        font-size: 14px;
        cursor: pointer;
    }

        .liveoption:hover {
            background-color: #166464;
        }

    .liveoptiontyping {
        display: block;
        padding-top: 4px;
        color: #4444AA;
    }
   @media screen and (max-width:570px) {
    .addressfinderlist {
        width: 75%;
    }
}


.surveylinkholder {
        font-family: Arial, Tahoma;
        font-size: 14px;
        height: 52px;
        position: fixed;
        bottom: 20px;
        left: 0px;
        z-index: 900;
        width: 180px;
        background-color: #FFFFFF;
        overflow: hidden;
        border-radius: 0px 26px 26px 0px;
    }

    .surveylinktitlebar {
        height: 50px;
        width: 100%;
        border-style: none;
        padding: 2px 4px;
        background-color: #006600;
        font-family: arial;
        cursor: pointer;
        color: #FFFFFF;
        font-weight: bold;
        position: relative;
    }

    .surveylinktitleicon {
        font-size: 42px;
        display: inline-block;
        margin-left: 15px;
    }

    .surveylinktitletext {
        display: inline-block;
        font-size: 18px;
        margin-left: 4px;
    }

    .surveylinktitletextsub {
        display: block;
        margin-top: 2px;
        font-size: 14px;
    }