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People in Cannock Urged to Be Aware of Rogue Traders

Posted on Friday 13th August 2021
Trading Standards Newsroom

People living in Cannock are being reminded to be vigilant following reports of doorstep criminals operating in the area.

Staffordshire County Council’s Trading Standards service and Cannock Chase District Council have received reports that doorstep criminals have been cold calling on households offering convincing deals on various household jobs and repairs.

Officers are warning people that prices charged are excessive and anyone accepting work will pay much more than intended and the work is often very poor, unnecessary and sometimes dangerous. 

Doorstep criminals also rarely provide paperwork so they can't be traced once they've left people’s homes. 

Names, addresses and business details are often false and telephone numbers don't get answered.

 Householders are being advised to protect themselves and to never:

  •  Agree for work on their house or garden by someone who knocks at their door uninvited
  • Give money to or sign any forms for people who turn up on their doorstep
  • Open the door to strangers and invite them into their home
  • Let somebody take them to the bank to take money out

Victoria Wilson, cabinet member responsible for Trading Standards at Staffordshire County Council said:

“Keeping communities safe is our top priority and this includes protecting people from doorstep crime.

“Our Trading Standards service have received a number of reports of suspected rogue traders operating in the Cannock area and we are reminding people to be aware. 

"People should never agree to have work carried out from someone knocking on their door.

"You should also not give out bank details or PIN and never transfer money out of your bank account if asked to do so.

“Reputable builders, roofers and gardeners do not cold call.

"People needing work done on their homes should always get three quotes, never pay up front and should not pay by cash. 

"If anyone is unsure about the caller, they should ask them to make an appointment to come back when a friend or family member can be with them.”

 Councillor Bryan Jones, Deputy Leader and Portfolio Leader for Neighbourhood Safety and Partnerships at Cannock Chase District Council said:

“It is a Council priority to keep the residents of Cannock Chase safe. 

"Doorstep crime can catch people when they are unprepared or prey on the vulnerable.

“There have been a number of reports of rogue traders in the area, so please be on your guard. 

"If you have been approached by a rogue trader then please ensure that you report it.”

 Doorstep criminals have also been known to return to the homes of people who have previously had poor work carried out, pretending to be a police or trading standards officers.

 Anyone who feels afraid or threatened by a doorstep caller should call 999.  

For non-urgent calls they should contact Staffordshire Police on 101. 

People can also get further advice by calling Consumer Direct on 08082231133.

 

 Ends

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Email: pressoffice@staffordshire.gov.uk
Call: 01785 895050

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Email: contactus@staffordshire.gov.uk
Call: 0300 111 8000

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Contact the newsroom

These contact details are for journalists and members of the media only:

Email: pressoffice@staffordshire.gov.uk
Call: 01785 895050

If you are not a journalist or member of the media and have a general enquiry please:

Email: contactus@staffordshire.gov.uk
Call: 0300 111 8000

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