Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

Staffordshire Pays Respects To HRH Prince Philip (1921 - 2021)

Telephone IT support

If you need some basic IT support a telephone call from one of our staff, volunteers or one of our partners in adult community learning might be able to help you out.A lady with a laptop on the telephone

Submit your details in the form below and we will be in touch. Please note: We cannot guarantee a particular date/time so please be as flexible as possible when providing us with suitable times to call.

Calls may last up to 30 minutes. If during your call we are unable to resolve your IT query we may ask you to book a further session or signpost you to another organisation.

 

Please note:

We are aware of an intermittent issue with this website when using Internet Explorer. This website is optimised for using Chrome or Edge. If you are using Internet Explorer, please re-open the website in an alternate browser. Thank you.

GDPR and the IT Telephone Support Service

Under the General Data Protection Regulations (GDPR 2018) we have a legal duty to protect any information that we hold about you. We take measures to safeguard your data and implement security standards and controls to prevent any unauthorised access to it. Information which you have provided in order to take advantage of the IT Telephone Support Service will be stored securely and will only be used for the delivery of that service. You have the right to cancel your participation in the service at any time and have your records removed in their entirety. 

View the Staffordshire County Council Privacy Notice for further information on how we handle your data and information.

Liability statement

  • By applying to participate in this telephone support service, you agree to Staffordshire County Council representatives contacting you and you understand that we are in no way affiliated with any manufacturers, websites or apps that might be discussed. You might need to agree separately to their terms and conditions, but that would be your own decision and would not be on the advice or instruction of the county council.
  • In using the telephone support service, you understand and accept that our advice and guidance is necessarily basic and general and that we are not acting in a professional advisory capacity that gives rise to any contractual or other liability for the outcomes of the service.
  • Staffordshire County Council accepts no liability for any personal injury that is incurred whilst taking part in any online activity away from one of our buildings. If during, or as a result of your IT Support phone call, you use cables or electrical equipment (including information and communication technology equipment e.g. desktop, laptop, mobile phone) then please ensure that you do so safely and in accordance with the manufacturer’s guidance and warranty.

There are no results that match your search criteria


Latest community news

New date announced for IRONMAN 70.3 Staffordshire

A new date has been announced for this year's IRONMAN 70.3 Staffordshire triathlon by the event organisers.
Date:
31 March 2021

Poultry keepers urged to be vigilant after avian influenza case found in Staffordshire

Poultry and bird keepers are being advises to keep their animals housed after a case of avian influenza was discovered on a Staffordshire farm.
Date:
28 March 2021

People can have their say on town's library proposals during summer engagement programme

Burton residents will be able to have their say on outline proposals to move and improve the town's library at a series of public engagement events this summer before a final decision is made next year.
Date:
18 March 2021

Household Waste Recycling Centre management returns in-house

Day-to-day management and running of Staffordshire's Household Waste Recycling Centres is being brought back under the control of Staffordshire County Council from April 2022.
Date:
18 March 2021

Visit the Staffordshire Newsroom