COVID-19 restrictions and what it means for libraries
You will notice some differences on arrival.
To keep library staff, volunteers and customers safe we encourage you to wear masks in public areas, even though this is no longer a mandatory requirement.
Staff will continue to wear masks for your safety
Hand sanitiser will be available near the library entrance, and we want you to continue to use it on arrival.
Screens will remain in place at counter areas and where staff are located
We still have QR Codes available at each library for you to register your presence on Track and Trace, and if you are not able to use these, you will be able to leave your details at the library. Details left at the library will be destroyed after 21 days.
Staffordshire’s 16 county-managed libraries are open for all of their standard opening hours.
Libraries are open for browsing, in addition to the return of books and the order and collect service.
We are no longer quarantining returned stock, so you should notice both an increase in the amount of stock immediately available, and that your library account is updated on the same day.
From Monday 16 August we will increase the number of library computers available in some libraries, which users are still encouraged to book in advance to ensure availability. Printing and photocopying are also available.
For community managed libraries, please see the details below.
Printing and copying facilities
Please be aware that if you need to print from a PC, you should first book a PC in advance by telephone to ensure availability.
Printing from the public access PCs must be managed during the one-hour time slot that you have been allocated. The charge can be added to your library account or a payment can be taken during your visit.
Photocopying is also available.
Libraries are open for the use of a limited number of library computers. Customers will be limited to one hour per day at specific times and will be allocated a specific computer to use.
Computers should be booked in advance by phoning or e-mailing the library direct. Details are on each library’s webpage.
Please use the direct number for the library and not the contact centre number, so that local staff can allocate a time slot for your visit.
Please inform the member of staff of your library membership number and PIN when making the booking
Customers are advised that
- Printing will be available but needs to be done within the hour
- There is currently no staff or IT buddy assistance at a computer
- They should bring details of their library membership number and PIN
- We are currently unable to offer the previous online booking service
Blue badge and bus pass applications
We have prepared the videos below to help you to make a Blue Badge application.
Staffordshire’s 16 County managed libraries are now processing Bus Pass applications
If you need assistance with your blue badge or bus pass application or renewal, please contact our customer service team on 0300 111 8000.
Apply for your blue badge online
Some libraries are able to offer working space for customers who wish to study or bring their own devices to use the Wifi facilities. This space needs to be booked in advance by phoning the library direct.
Ventilated meeting rooms will be available for hire, subject to Risk Assessments – please contact the library direct for more information
There will be access to toilets for customers who have booked the use of a meeting room and in emergencies
All loans have been be extended until 21 August and fines will not be charged for late returns until after that date, so please do not worry if you have books at home, please continue to enjoy them.
The 27 community managed libraries are being fully supported by the county council to open as they are able. The libraries will be open for browsing, the return and collection of books and the use of the order and collect service.
Some of the community managed libraries will also be offering the use of a limited number of public PCs - please contact the library direct for more information.
Mobile library service
We are pleased to report that from Monday 19 July we are restoring a greater number of mobile library stops. Please visit the mobile library service webpages where you will find routes and stops listed for your information.
Keep in touch by following us on Facebook and/or Twitter @StaffsLibraries where we are posting information, advice and sharing what else is going on in the world of libraries!
If you need to contact us, please e-mail firstname.lastname@example.org
This web page will be updated to reflect any service changes.