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COVID-19 and libraries

 

General provision

 

Hand sanitiser will be available near the library entrance

Face masks will be available for anyone who wants to wear one

Screens will remain in place at counter areas and where staff are located. 

 

Libraries

Staffordshire’s 16 county-managed libraries are open for all of their standard opening hours.

Libraries are open for browsing, in addition to the return of books and the order and collect service. 

Many library computers are available, which users are still encouraged to book in advance to secure a slot. Printing and photocopying are also available.  


 Community managed libraries

The 27 community managed libraries are being fully supported by the county council to open as they are able. The libraries will be open for browsing, the return and collection of books and the use of the order and collect service.

Community managed libraries will also be offering the use of public PCs -the numbers available may be limited, so please contact your library directly for more information.

 

Mobile library service

A timetable for covering most mobile library stops is now in place. Please visit the mobile library service webpages where you will find routes and stops listed for your information.



Services

Printing and copying facilities

Please be aware that if you need to print from a PC, you should first book a PC in advance by telephone to ensure availability. 

Printing from the public access PCs must be managed during the time slot that you have been allocated. The charge can be added to your library account or a payment can be taken during your visit.

Photocopying is also available.

Computer access

Libraries are open for the use of library computers, but numbers may be limited to ensure space between customers. Customers will be limited to one hour per day at specific times and will be allocated a specific computer to use. 

Computers should be booked in advance by phoning or e-mailing the library direct. Details are on each library’s webpage.

Please use the direct number for the library and not the contact centre number, so that local staff can allocate a time slot for your visit. 

Please inform the member of staff of your library membership number and PIN when making the booking 

Customers are advised

  • Printing will be available but needs to be done within the allocated time
  • Please check in advance if IT buddy assistance is available.
  • Please bring details of your library membership number and PIN
  • We are currently unable to offer the previous online booking service 

Blue badge and bus pass applications

We have prepared the videos below to help you to make a Blue Badge application. 

Staffordshire’s 16 County managed libraries are now processing Bus Pass applications 

If you need assistance with your blue badge or bus pass application or renewal, please contact our customer service team on 0300 111 8000

 

Apply for your blue badge online

Other services

Ventilated meeting rooms will be available for hire, subject to Risk Assessments – please contact the library direct for more information
There will be access to toilets for customers who have booked the use of a meeting room or on request.

The library service is not currently charging overdue fines, so please don’t worry if you need to return items that you have had for a long time.


Keep in touch by following us on Facebook and/or Twitter @StaffsLibraries where we are posting information, advice and sharing what else is going on in the world of libraries!

 

Enquiries

If you need to contact us, please e-mail online.librarycomment@staffordshire.gov.uk

This web page will be updated to reflect any service changes.

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