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Easing of Coronavirus restrictions

FAQs

Why is there a £10.00 charge?

All our passes are printed externally. The £10.00 covers the production costs, postage and administration charges.

Will I need to supply another photo?

If your child has a pass that needs a photo we may already have one on file. If we need another one, we will contact you to request this.

When will I receive my replacement pass?

We post passes to your child's home address. You should get it within 7-10 working days.

Can my child still use the school bus without a pass?

Your child’s school should be able to supply a temporary bus pass whilst waiting for the new pass to arrive. It is valid for 10 school days.

Can I apply for a replacement pass for a vacant seat?

Yes you can do so by completing the on-line application form.

I do not know the route number or stop my child uses. Can I still order a pass? 

Yes – please complete as much information as possible. We will contact you if necessary.

My child's address or school has changed? Can I apply for a pass on a different route?

If your child is entitled to free transport you need to contact the Schools Admissions Team on 0300 111 8000 or email admissions@staffordshire.gov.uk  They can then reassess your child’s transport entitlement for your new address or school.

If your child has a vacant seat then please contact us.

Can I request a pass for a different stop?

If your child wishes to change stops, please contact us.

 

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Latest education news

Campaign Urges More Active Travel to School

Families are being encouraged to walk, cycle or scoot to school in a new campaign to help improve people's health and wellbeing and reduce air pollution.
Date:
24 May 2021

£4m school move proposed

Proposals are being considered for pupils and staff at St Leonard's Primary School, Stafford, to move from their current Victorian building to a new, larger site five minutes' walk away on the site of the current Kingston Centre.
Date:
19 March 2021

School refurbishments given the green light

A total of £18 million will be allocated to improve Staffordshire classrooms, outdoor spaces and expand the schools that need it over the next year.
Date:
17 March 2021

Staffordshire schools ready to open to more pupils

Thousands of pupils across Staffordshire have returned to school today (March 8) for the first time in 2021.
Date:
07 March 2021

Visit the Staffordshire Newsroom