Help and support

Is it an emergency?

If someone's life is at risk because they have seriously injured themselves or taken an overdose, call 999

If you do not feel you can keep yourself, or someone else safe from immediate risk of harm, call 999. 

Need urgent help?

If you need urgent support, feel unable to cope, are worried about your own mental health or someone you care for, help is available.

NHS urgent mental health helpline

Call your local NHS urgent mental health helpline 24 hours a day, 7 days a week:


  • Call the Samaritans - a confidential crisis support helpline, 24 hours a day, 365 days a year. Call 116 123

Other support

Staffordshire mental health helpline

NHS 111

  • NHS 111 - talk to a trained nurse for help and support 24 hours a day, 7 days a week. Call 111.  

Child and adolescent mental health services (CAMHS)

Child and Adolescent Mental Health Services (CAMHS) - support for young people experiencing emotional, behavioural or mental health difficulties:

  • North Staffordshire (covers Stoke-on-Trent, Newcastle-under-Lyme, Staffordshire Moorlands) 
    • call: 0300 123 0907 and choose option 4, 9.00am to 5.00pm Monday to Friday.
  • South Staffordshire (covers Stafford, Stone, Rugeley, Cannock, South Staffordshire, Lichfield, Burton, Uttoxeter, Tamworth)

Local support groups 

Mind North Staffordshire

Counselling, parent support and advice

Mind Burton

Counselling, parent support and advice


Online recovery, wellbeing and peer support

Men Unite

A group for men. Find them on Facebook

Andy's Man Club Stafford

A support group for men. Find them on Facebook

Womens Wellbeing Club 

Peer support group meetings for women. Find them on Facebook.

Need to talk?

These services are free and offer confidential advice from trained volunteers. You can talk about anything that's troubling you, no matter how difficult:


Shout crisis


Help with specific issues

Anxiety UK

Providing support if you have been diagnosed with an anxiety condition. 

Bipolar UK

A charity helping people living with manic depression or bipolar disorder. 

Calm (Campaign against living miserably)

Campaign Against Living Miserably, for men aged 15 to 35

Men's Health Forum

24/7 stress support for men by text, chat and email

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities

No Panic

Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

  • No Panic website 
  • phone: 0844 967 4848 (daily, 10.00am to 10.00pm). Calls cost 5p per minute plus your phone provider's access charge

OCD Action

Support for people with OCD. Includes information on treatment and online resources.

  • OCD Action website
  • phone: 0845 390 6232 (Monday to Friday, 9.30am to 5.00pm). Calls cost 5p per minute plus your phone provider's access charge


A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.


For young people under 35 at risk of suicide

Monday to Friday, 10.00am to 10.00pm, and 2.00pm to 10.00pm on weekends and bank holidays

Rethink Mental Illness

Support and advice for people living with mental illness.


Emotional support, information and guidance for people affected by mental illness, their families and carers. 

Survivors of bereavement by Suicide (SOBS)

Young Minds

Information on child and adolescent mental health. Services for parents and professionals.

Downloadable version

A downloadable version of the information is available below. 

Help and support (3.53 MB)


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