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Test and Trace

 ***From 16 August, fully-vaccinated people will no longer have to self-isolate if a contact tests positive for Covid.***

Get a test if you have Coronavirus (COVID-19) symptoms, understand your test result and find out what to do if you're contacted by NHS Test and Trace.

Ask for a test to check if you have Coronavirus now

You can ask for a free COVID-19 swab test on the national portal if you have symptoms, have been asked to by your local council, live in England and have been told to by your hospital, or are taking part in a government pilot project.

Find out how to request a test on the national Government portal. 

Along with our partners, we have helped set up testing sites in Staffordshire to provide further opportunities for residents to get tested.



Your Coronavirus test result

If you've had a test to check if you have Covid-19, you'll get a text or email when your result is ready. 

If you had a test at a national test site, it can take up to 48 hours to get your result. It may take up to 72 hours for a home test. 

If you have recieved a Lateral Flow Test as part of our community testing programme, you will recieve your result in 30 minutes following your test.  

If you develop symptoms of coronavirus you must self-isolate for at least 10 days. Anyone else in your household must self-isolate for 10 days from when you started having symptoms. If your test is positive, you must complete the remainder of your 10-day self-isolation and anyone in your household must continue to self-isolate for 10 days from when you started having symptoms.

Failure to self-isolate for the full time-period can result in a fine.

Find information about your test results on the NHS website. 



NHS Test and Trace: if you're contacted after testing positive for coronavirus 

If you live in England, you’ll be contacted by the NHS Test and Trace service if you test positive for coronavirus.

You'll be asked where you've been recently and who you've been in close contact with.

You'll be asked to sign in to the NHS Test and Trace contact tracing website. If you cannot use the contact tracing website, someone will call to speak to you.

This will help the NHS contact anyone who may have caught the virus from you.


The NHS Test and Trace service will not:

  • ask for bank details or payments
  • ask for details of any other accounts, such as social media
  • ask you to set up a password or PIN number over the phone
  • ask you to call a premium rate number, such as those starting 09 or 087
  • disclose any of your personal or medical information to your contacts 
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to access any website that does not belong to the government or NHS
  • ask you to make any form of payment or purchase a product of any kind

How you'll be contacted

You'll be contacted by email, text or phone.

Text messages will come from NHStracing. Calls will come from 0300 013 5000.

Find out what you need to do if you have tested positive for Coronavirus and are contacted by NHS test and trace.



NHS Test and Trace: if you've been in contact with a person who has coronavirus

You will no longer be required to self-isolate after confirmed close contact with a positive case of Covid-19 if you are fully vaccinated or under 18. Close contacts who are fully vaccinated will be advised, as now, to take a PCR test as soon as possible, so that they can have certainty about their condition



Local outbreak control: Stopping the spread of the virus in Staffordshire

The county council is working with the NHS and Public Health England to stop the spread of the virus if there is a local outbreak.

We will be working with schools, businesses and other community groups to put health and safety measures in place and advise people on what action they need to take.

Please look out for information about local outbreaks and help us beat the virus by following the advice.




The NHS has launched an app to help you be safe within the area you live.

It is available on Apple or Android app stores and allows people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and help the NHS trace individuals that may have coronavirus. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

Certain venues are now legally required to display an NHS App QR Code, including venues from the following sectors:

  • hospitality;
  • leisure and tourism;
  • close contact services;
  • places of worship; and
  • local authority venues.

This allows you to use your NHS app to sign in quickly and efficiently.

For further information on how to download and use the app, please visit the Government website.



Apply for Test and Trace Support Payment

You might be able to get a single payment of £500 if you need to self-isolate because of coronavirus and you cannot work from home.

Contact your district or borough council for more information, or visit the Government's website.



Information in other formats or languages

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email us at digital@staffordshire.gov.uk

You can use Google Translate, or another online translator, to read this page in another language.

View our accessibility statement

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