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Current Coronavirus restrictions

Test and Trace


Get a test if you have Coronavirus (COVID-19) symptoms, understand your test result and find out what to do if you're contacted by NHS Test and Trace.

Ask for a test to check if you have Coronavirus now

You can ask for a free COVID-19 swab test on the national portal if you have symptoms, have been asked to by your local council, live in England and have been told to by your hospital, or are taking part in a government pilot project.

Find out how to request a test on the national Government portal. 

Along with our partners, we have helped set up testing sites in Staffordshire to provide further opportunities for residents to get tested.



Your Coronavirus test result

If you've had a test to check if you have Covid-19, you'll get a text or email when your result is ready. 

If you had a test at a national test site, it can take up to 48 hours to get your result. It may take up to 72 hours for a home test. 

If you have recieved a Lateral Flow Test as part of our community testing programme, you will recieve your result in 30 minutes following your test.  

If you develop symptoms of coronavirus you must self-isolate for at least 10 days. Anyone else in your household must self-isolate for 10 days from when you started having symptoms. If your test is positive, you must complete the remainder of your 10-day self-isolation and anyone in your household must continue to self-isolate for 10 days from when you started having symptoms.

Failure to self-isolate for the full time-period can result in a fine, starting from £1,000.

If you got tested because you were asked to do so by NHS Test and Trace, you must self-isolate but others in your household don't have to as long as you don't have symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home.

Find information about your test results on the NHS website. 



NHS Test and Trace: if you're contacted after testing positive for coronavirus 

If you live in England, you’ll be contacted by the NHS Test and Trace service if you test positive for coronavirus.

You'll be asked where you've been recently and who you've been in close contact with.

You'll be asked to sign in to the NHS Test and Trace contact tracing website. If you cannot use the contact tracing website, someone will call to speak to you.

This will help the NHS contact anyone who may have caught the virus from you.


The NHS Test and Trace service will not:

  • ask for bank details or payments
  • ask for details of any other accounts, such as social media
  • ask you to set up a password or PIN number over the phone
  • ask you to call a premium rate number, such as those starting 09 or 087
  • disclose any of your personal or medical information to your contacts 
  • provide medical advice on the treatment of any potential coronavirus symptoms
  • ask you to access any website that does not belong to the government or NHS
  • ask you to make any form of payment or purchase a product of any kind

How you'll be contacted

You'll be contacted by email, text or phone.

Text messages will come from NHStracing. Calls will come from 0300 013 5000.

Find out what you need to do if you have tested positive for Coronavirus and are contacted by NHS test and trace.



NHS Test and Trace: if you've been in contact with a person who has coronavirus

If you're told you've been in contact with a person who has coronavirus you must stay at home (self-isolate) for 10 days from the day you were last in contact with the person.

Failure to self-isolate for the full time-period can result in a fine, starting from £1,000.

Find out what you should do if you've been in contact with someone who has Coronavirus.



Local outbreak control: Stopping the spread of the virus in Staffordshire

The county council is working with the NHS and Public Health England to stop the spread of the virus if there is a local outbreak.

We will be working with schools, businesses and other community groups to put health and safety measures in place and advise people on what action they need to take.

Please look out for information about local outbreaks and help us beat the virus by following the advice.




The NHS has launched an app to help you be safe within the area you live.

It is available on Apple or Android app stores and allows people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and help the NHS trace individuals that may have coronavirus. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

Certain venues are now legally required to display an NHS App QR Code, including venues from the following sectors:

  • hospitality;
  • leisure and tourism;
  • close contact services;
  • places of worship; and
  • local authority venues.

This allows you to use your NHS app to sign in quickly and efficiently.

For further information on how to download and use the app, please visit the Government website.



Apply for Test and Trace Support Payment

You might be able to get a single payment of £500 if you need to self-isolate because of coronavirus and you cannot work from home.

Contact your district or borough council for more information, or visit the Government's website.



Information in other formats or languages

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email us at digital@staffordshire.gov.uk

You can use Google Translate, or another online translator, to read this page in another language.

View our accessibility statement

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Latest social care and health news

Warning to residents as Covid-19 cases rise in Newcastle

Residents in Newcastle are being urged to be extra vigilant, get tested, and get vaccinated when eligible, after a sharp rise in Covid-19 cases in the area.
18 June 2021

More testing at Leek Markets as 650+ take part in doorstep testing

More coronavirus testing will be available at Leek Markets following a week of surge testing in the area.
18 June 2021

Jabs for all adults invitation hailed as important moment

All adults in England can now book their Covid vaccination and the announcement is being hailed as an important moment by Staffordshire Country Council health chiefs.
18 June 2021

Door to Door testing in Leek and Cheddleton begins tomorrow

Door-to-door Covid-19 testing will get underway in Leek West and Cheddleton tomorrow, in a bid to test around 10,000 people for the Delta Variant of Concern.
16 June 2021

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