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How to contact us

Adult social care providers can contact our Incident Management centre if they have any specific queries or issues relating to the Coronavirus Covid-19 outbreak which aren't answered on our dedicated Covid-19 webpages:

From Monday 3 May 2021, our out of hours working times and contact details will be as follows:

  • Provider Incident Management Support will be contactable 10:00 – 12:00 weekends and bank holidays.
  • Outside of standard office and Provider Incident Management Support working hours, please contact our Emergency Duty Team by telephone on 0345 6042886.

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Latest social care and health news

Search Dog Leads Trading Standards to Stashes of Illegal Tobacco

A specially trained search dog has helped lead officers from Staffordshire County Council's Trading Standards service to seizures of illegal tobacco.
Date:
19 October 2021

New Campaign Helping People Change Their Lives through Volunteering

People from across Staffordshire are being encouraged to consider volunteering as part of a new campaign to help keep themselves happy, healthy and feeling good.
Date:
18 October 2021

New Short Film to Help find More Foster Families in Staffordshire

A new short film focusing on the urgent need for foster carers has been released.
Date:
15 October 2021

Front-line staff care for Staffordshire

Nexxus Care, Staffordshire County Council's in-house social care company, successfully delivered thousands of hours of help during the Covid pandemic and launched a Staffordshire-wide lateral flow testing service.
Date:
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