How to contact us
Adult social care providers can contact our Incident Management centre if they have any specific queries or issues relating to the Coronavirus Covid-19 outbreak which aren't answered on our dedicated Covid-19 webpages:
From Monday 3 May 2021, our out of hours working times and contact details will be as follows:
- Provider Incident Management Support will be contactable 10:00 – 12:00 weekends and bank holidays.
- Outside of standard office and Provider Incident Management Support working hours, please contact our Emergency Duty Team by telephone on 0345 6042886.