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Coronavirus COVID-19 Care Provider Information

Urgently need PPE?

Please view our information on accessing PPE.

Business Continuity Planning & ASC Support

Find links to guidance, templates and RAG rating examples.

We are contactable 7 days per week, should you require support with your business continuity plan.  Our working hours can be found on our how to contact us webpage. 

Vaccination information (Care providers and frontline social care roles)

Please view our information on COVID-19 vaccination.  This includes the vaccination of people deployed to care homes and the Covid 19 booster vaccination for eligible social care staff.


 Coronavirus COVID-19

Latest update – 22 October 2021

Covid 19 vaccination exemption process on medical grounds

People deployed to care homes who exempt from vaccination on medical grounds need to contact 119 to apply for an NHS Covid pass to prove their exemption status.  The current self-certification process will expire 23 December 2021.

Recording Covid 19 vaccination exemptions

Care homes can now record the number of staff exempt from vaccination on capacity tracker.  Please ensure, you update the capacity tracker with this information regularly.

See our weekly update below 


Coronavirus COVID-19 and adult social care in Staffordshire

Richard HarlingMessage from Dr Richard Harling, Director of Health and Care
(Director of Public Health and Director of Adult Social Services) 

22 October 2021

1. Staffordshire’s current 7-day case rate (per 100,000) is 584.5.  We are seeing an increase in case rates amongst 35 – 54-year-olds, most likely as a result of being household contacts of school age children.

2. Staffordshire continues to trend above the West Midlands (469.2) and the England (472.8) averages. 


3. 96.5% of care home staff in Staffordshire are reported to have received their first dose of the Covid 19 vaccine and 90.4% are fully vaccinated.  

4. 87.1% of home care staff in Staffordshire are reported to have received their first dose of the Covid 19 vaccine and 74% are fully vaccinated. 

5. According to capacity tracker, only 7 staff have completed the self-exemption process (on either medical grounds or being vaccinated abroad).  These figures are significantly lower than anticipated.

Please ensure staff complete the applicable self-exemption process (noting the permanent NHS Covid pass system for those exempt on medical grounds is now live) without delay, and you update this section of capacity tracker regularly.

6. Based on current forecasts, 336 care home staff in Staffordshire will not meet the condition of deployment from 11 November 2021. Please do continue to update the Capacity Tracker with your staffing data.  

7. We are contacting care homes who report less than 90% of staff vaccinated.  Please ensure capacity tracker is up to date so we can target our resources effectively and contact us if you have concerns about your BCP.

8. Don’t forget, the consultation on making vaccination a condition of deployment in the health and wider social care sector will close on 22 October 2021, so please make sure you have your say!

Covid 19 testing

9. 8,547 PCR tests were completed in care homes between 11 October and 18 October 2021, identifying 12 Covid-19 confirmed resident cases, 38 Covid confirmed staff cases and 1 unknown.  Please ensure you register tests correctly.

10. 773 PCR tests were completed in home care settings between 11 October and 18 October 2021.  9 Covid-19 confirmed staff cases were identified.

11. Care homes are reporting multiple inconclusive PCR test results:

12. Care homes staff who are testing on-site or self-testing at home should now use the boxes of 25 Innova brand rapid lateral flow tests, providing they have received appropriate training.  To access the training, please register for an account using the following code: 3wkcVi4UTX 

These specific LFD tests can also be used on visitors, if supervised on-site. Care homes will shortly be providing care homes with test kits that come in boxes of 7, for visitors to self-test. 

13. Please see our updated local webpages providing information about testing for people with and without symptoms 

Updates and useful information

14. The Staffordshire Managers Quality Networking Forum (MQNF) is taking place (virtually) on Monday 01 November 2021 from 13:00 – 16:45. The event will include experienced speakers sharing their perspective on real issues/challenges currently facing adult social care including recruiting and retaining staff.  Places are limited, so be sure to book!

15. Updated guidance has been published this week regarding Covid-19 booster vaccinations. All frontline care staff are eligible, so please do encourage your staff to book their booster as soon as they can, at least 6 months after their second dose via  Book or manage a booster dose of the coronavirus (COVID-19) vaccine - NHS (www.nhs.uk)

16. Incidents and concerns regarding the handling of controlled drugs can be reported through the controlled drug (CD) reporting website. This could be a small issue right up to a serious incident, and it may or may not have impacted an individual or resulted in harm. 

17. Personal Protective Equipment (PPE) Consultation:  A public consultation on extending free PPE was launched last week and will run until 23:45pm on the 31 October. The Department of Health and Social Care is considering extending the free provision of PPE for the Covid-19 needs of the health and care sector beyond the current end date of 31 March 2022. Responses are welcomed from across the sector to help ensure the Department makes a well-balanced and considered decision.                                 

18. We would also like to collect your views to feed back to the Department at a national level, as well as any individual submissions you may make. Submit your feedback

19. Skills for Care has published the State of the adult social care sector and workforce in England report 2021 – read the report. It shows the significant impact the pandemic has had on both the short and long-term challenges faced by the workforce.

20. The  Adult social care infection control and testing fund guidance  has been published this week. The purpose of the fund is to support adult social care providers to reduce the rate of Covid-19 transmission within and between care settings through effective infection prevention and control practices, increase Covid-19 and flu vaccine uptake among staff, plus conduct testing of staff and visitors in care settings to identify and isolate positive cases, and in order to enable close contact visiting where possible.


21. Please ensure you update your business continuity and infection control information daily or more often as necessary as this helps us with placements and with Covid-19 related support.

22. We remain contactable 7 days per week. For details of how to contact us, please go to: How to contact us - Staffordshire County Council for further details



COVID-19: Staffordshire County Council Care Market Development Team update

Please see the COVID-19 and adult social care in Staffordshire, Care Market Development Team update pages to find information and links to further information on:

  • planned key engagement events (such as Managers Quality Networking Forum and the Staffordshire Dignity in Care Awards)
  • training and development opportunities
  • information, advice and guidance
  • the opportunities and support available to help you with your recruitment and retention needs



National guidance for adult social care

There is a range of national guidance documents available via the link below to support you in managing your service and supporting customers:

 Additional guidance is available as follows:

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Latest social care and health news

Search Dog Leads Trading Standards to Stashes of Illegal Tobacco

A specially trained search dog has helped lead officers from Staffordshire County Council's Trading Standards service to seizures of illegal tobacco.
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New Campaign Helping People Change Their Lives through Volunteering

People from across Staffordshire are being encouraged to consider volunteering as part of a new campaign to help keep themselves happy, healthy and feeling good.
18 October 2021

New Short Film to Help find More Foster Families in Staffordshire

A new short film focusing on the urgent need for foster carers has been released.
15 October 2021

Front-line staff care for Staffordshire

Nexxus Care, Staffordshire County Council's in-house social care company, successfully delivered thousands of hours of help during the Covid pandemic and launched a Staffordshire-wide lateral flow testing service.
12 October 2021

Visit the Staffordshire Newsroom

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