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Booster COVID-19 Vaccination for frontline social care staff

The COVID-19 vaccination National Booking Service (NBS) will be open for frontline health and social care staff to book a Covid 19 booster vaccine appointment through self-referral from 24th September.

This applies to workers previously identified as eligible for vaccination in line with the Joint Committee on Vaccination and Immunisations (JCVI) priorities for frontline social care staff. Eligible frontline social care staff will be able to book their appointment via the NBS online here  or by ringing 119.

Please note you will only be able to book an appointment for a booster dose if it's been at least 6 months (180 days) since your 2nd dose of covid vaccine.

Proof of Eligibility

As part of the booking process, you will need to self-declare that you are an eligible frontline social care staff. When booking, you will be advised on the evidence you will need to provide at the vaccination site as of proof of employment. Frontline social care staff will only be vaccinated if official proof is presented at the vaccination site.

Guidance from the NHS advise that Check-in and ID requirements for frontline social care staff arriving for their booster vaccination appointment will be:

  • Verbal declaration you are an eligible frontline social care worker (as defined by JCVI and the table below)
  • The name of your employer and description of your role

You will also be asked to provide one of the following as proof of employment as a frontline:

  • A workplace photo ID,
  • A recent letter from your employer (last 3 months), or
  • A recent payslip which shows your employer (last 3 months) or
  • If you are a Personal Assistant and already have a letter of eligibility from Staffordshire County Council from your 1st dose of covid vaccine please use this in place of the letter from your employer. If you no longer have this letter please email covidvaccinations@staffordshire.gov.uk

Please note that details of your employment as frontline social care staff will be recorded in the NHS system together with details of your vaccination.

Who are eligible frontline social care staff?

This means you currently work in a care home for older or working age adults or you provide face-to-face care or support to individuals at higher risk from Covid 10) (adults or children who are clinically extremely vulnerable or those over the age of 16 who are clinically vulnerable to COVID-19).

For example:

  • you are employed to provide personal care or work in any support roles (cook, housekeeping, cleaning, maintenance) including as a volunteer, in a residential care home;
  • you are a registered professional in social care (such as a social worker, therapist or nurse);
  • you work providing care for people in their homes or in community services such as home care, supported living, shared lives, extra care and day care services, or you are employed as a personal assistant;

Please speak to your employer, if you’re not sure.

Table 1 below provides examples of eligible frontline social care workers employed to work in the community:

Table 1 - The following community based social care staff are included as eligible: 

Occupational GroupExample of Roles in Scope
Staff working in care homes for older and younger adults

All roles in these settings.


Staff in these settings are eligible for boosters irrespective of whether they provide face to face care or not following statutory changes (vaccination as a condition for deployment).

Those working for social care providers undertaking face to face personal care - These roles involve directly working with people who need care and support

Care worker

Personal Assistant

Rehabilitation, reablement, enablement worker

Shared lives carer

Supported living carer

Frontline supervisors / team leaders within social care organisations who have direct contact with clients

Team leader or supervisor

Specialist coordinator, such as Dementia or end of life care coordinator

Regulated professionals working for the Local Authority or other social care provider – these roles require the worker to hold relevant qualifications and to be registered with a regulated body to practice.

Social worker

Approved Mental Health Professionals (AMHP)

Occupational Therapist

Nurse including nursing associate


Those working for the Local Authority or other social care organisation providing support services, but not personal care, and who have direct contact with clients / people who need support.

Those in ancillary roles within non-residential settings such as:

Cook or Kitchen Assistant

Housekeeping or domestic worker

Driver, Maintenance / Adaptations Handyman.


Those in advisory roles such as:

Housing support,

Social care prescriber/Care Navigator

Welfare / Advocacy Rights Advisor

Employment Advisor

Frontline social care staff who are not currently eligible

 The following, however, are currently not eligible:

  • Social care workers working with children who are not at high risk from COVID-19, for example in early years education as a childminder or nursery nurse or with vulnerable children (SEND or Looked After Children) who are not clinically vulnerable to COVID-19.
  • Administrative staff who do not have any direct contact with clients and who work in settings other than care homes.
  • People who are unpaid carers and those providing home help, such as shopping or cleaning.

Frontline social care staff aged 16 - 17 ¾ years

Frontline social care staff aged 16 -17 should receive the two dose primary course of the Pfizer vaccine. Frontline social care staff aged 16 and over who have direct contact with patients, clients or service users are eligible to receive a third dose booster vaccination.

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