Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

Engaging Communities in Staffordshire

Engaging Communities Staffordshire (ECS) represents a holistic way of obtaining and responding to customer feedback, initially in the health and social care arena, but with a view to expanding beyond this. It is an independent community led organisation that will bring together engagement, consultation, complaints and consumer advice and insight services for health and social care in one place. In this way it will reduce duplication and support consistent, transparent engagement.

As the company establishes and builds on its successes, it will provide Staffordshire County Council with a unique opportunity to add value to what engagement and consultation is already in place. The model supports the council's commissioning approach and commitment to delivering effective engagement in a coherent and joined up way. ECS is therefore a key consideration in any future approach to how we strategically manage our engagement activity.

What else is on offer?

ECS also offers partner organisations the opportunity to reduce duplication and provide a more efficient, community-led approach to engagement. Partner organisations will be able to commission Engaging Communities Staffordshire, as an independent and transparent organisation, to develop relationships with communities to generate feedback to provide insight to inform commissioning decisions.

As a central hub of engagement information it will allow organisations to the see the 'big picture' in a way that has not previously been possible. There will be a greater understanding of who we are not engaging with and therefore solutions put in place to target these groups.

Further information

For more information on Engaging Communities Staffordshire please see the ECS website.

There are no results that match your search criteria


Latest social care and health news

Extra help for children delivered during pandemic

Staffordshire County Council's Children and Families Services department invested an additional £1.3 million to cope with the unprecedented demands of continuing to provide front line support during the Coronavirus pandemic.
Date:
02 July 2020

Residents Urged to Stick to Covid-19 Rules – as Country Marks 100 Days Since Lockdown

Communities across Staffordshire are being urged to continue to follow the advice on Covid-19 – as the country marks 100 days since the start of lockdown today. (Wednesday)
Date:
01 July 2020

Staffordshire to celebrate National Carers Week

People from across Staffordshire are being invited to celebrate and recognise the county's informal carers as part of a national campaign.
Date:
09 June 2020

Additional support for care providers

Another £1.17 million has been allocated by Staffordshire County Council towards the cost of PPE for care homes and carers visiting people in their own homes.
Date:
28 May 2020

Visit the Staffordshire Newsroom