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National lockdown: Stay at home

What support may be available for me?

Top tips

Let your GP know that you are a carer

GP practices keep a register of their carers. This may give you access to:

  • Flu vaccinations
  • Adaptable appointments
  • Joint appointments
  • Access to social prescribers who can direct you to appropriate community help related to your physical and mental health

Stay connected

  • Being a carer can be lonely. Access a carers specific social group. Go to Staffordshire Connects to find out what is in your local area.
  • Join carers groups on social media
  • Invest in technology like facetime and alexa that help you stay connected with friends, family, and wider networks.

Explore online tools that may be able to help you.

There are a few digital tools and resources that have been designed specially to help support carers in their role. Some of the best ones available have been listed for you below.


There are a range of benefits available to carers and working through them can be daunting. Carers UK have a useful guide to these benefits and how to claim them.


Commonly asked questions

I am concerned about me or the person I care for contracting Covid-19. Is there any specific advice I should be following?

Carers UK have provided this useful guide for carers on Covid-19

Is there anything I can do to improve my knowledge and skills to help me in my role as a carer?

There is a lot of information, advice and guidance available on our website that can be invaluable for carers looking to improve their knowledge and skills. 

These include information on:

  • Taking medication safely and effectively
  • Eating and drinking (hydration and nutrition)
  • Falls prevention
  • Managing paperwork and finances
  • Personal care
  • Daily living equipment and technology

Some of the local carers support charities and organisations also provide training for carers. 

The NHS have lots of really helpful information regarding the health conditions that the person you are caring for may have. 

Can I get help to take a break?

There are a number of organisations available across Staffordshire that can support you as a carer. This can range from leisure activities designed just for you, to social groups that you can attend with the person that you care for. Some are designed specifically for carers whilst others are less exclusive. For a range of activities in your local area visit Staffordshire Connects.

For information about short breaks for carers and the people that you care for see our pages about respite care.

What is available in my local area for carers?

Staffordshire Connects is a directory of community activites and services in your local area. It contains a dedicated page for carers.

Am I entitled to an assessment of my needs as a carer?

Yes. Under the Care Act you are entitled to an assessment in your own right, either jointly with the person that you care for, or individually. You can find out more information about this assessment, including what you will be asked and how it might benefit you.



Online support and tools

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier.

To access the information, visit the login page.

If you haven’t used the service before, you will need to register, using code DGTL9462 but this only takes a few minutes. This code also gives carers access to the Jointly app. This can make caring for someone a little less stressful by helping the people who support someone to keep each other up to date from day to day by using their smartphone or tablet.

Carers UK have a list of technology solutions to download and print, that could help make caring easier:

There are also a number of other online tools and sites that you as a carer can use for support and to manage your time when caring for others.

There are an increasing number of health and wellbeing apps available. We are making it easier to help you find apps that can help you (and the people you care for) to stay healthy and well. Use our health and wellbeing app finder to find trusted apps.

  • Health Fabric has a number of features which helps to manage personalised, preventative healthcare. 
  • Learn My Way - A variety of courses are available from an introduction to going online from setting up an email account.
  • About me: building resilience for carers - An e-learning resource that helps carers identify and build networks of support and promotes their self-care.

See the equipment and technology pages for information about what and where to buy different products that can assist you with your caring role.



Need to speak to someone?

If you need to speak to someone, The Carers Hub is a local support service for carers of all ages (including Young Carers aged 5 – 18) in Staffordshire and Stoke on Trent.

An experienced team can give advice on a wide range of matters and support carers with information, support groups, activities and more. They will provide an assessment for carers who need one.

Telephone: 0330 123 1937 
Email: info@thecarershub.co.uk



Other useful organisations

More can be found on Staffordshire Connects.

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Latest social care and health news

Leader welcomes vaccination site news

Leader of Staffordshire County Council, Alan White, has welcomed the announcement of a large community Covid-19 vaccination site in Tunstall.
22 January 2021

Make getting a test part of your weekly routine

People who must leave their homes to make essential visits during lockdown are being urged to get tested in one of Staffordshire's Community Testing Centres.
22 January 2021

More businesses asked to sign up to deliver rapid testing

More businesses in Staffordshire are being offered the opportunity to take part in a rapid Covid-19 testing programme for their employees.
19 January 2021

Staffordshire Residents Without Covid Symptoms Urged to Book Tests as New Community Testing Centres Open on Monday

People who must leave their homes during the lockdown are being urged to keep getting tested - as eight new Community Testing Centres open across Staffordshire on Monday. (January 18)
15 January 2021

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