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What support may be available for me?

Top tips

Let your GP know that you are a carer

GP practices keep a register of their carers. This may give you access to:

  • Flu vaccinations
  • Adaptable appointments
  • Joint appointments
  • Access to social prescribers who can direct you to appropriate community help related to your physical and mental health

Stay connected

  • Being a carer can be lonely. Access a carers specific social group. Go to Staffordshire Connects to find out what is in your local area.
  • Join carers groups on social media
  • Invest in technology like facetime and Alexa that help you stay connected with friends, family, and wider networks.

Explore online tools that may be able to help you.

There are a few digital tools and resources that have been designed specially to help support carers in their role. Some of the best ones available have been listed for you below.


There are a range of benefits available to carers and working through them can be daunting. Carers UK have a useful guide to these benefits and how to claim them.


Commonly asked questions

I am concerned about me or the person I care for contracting Covid-19. Is there any specific advice I should be following?

Carers UK have provided this useful guide for carers on Covid-19

Is there anything I can do to improve my knowledge and skills to help me in my role as a carer?

There is a lot of information, advice and guidance available on our website that can be invaluable for carers looking to improve their knowledge and skills. 

These include information on:

  • Taking medication safely and effectively
  • Eating and drinking (hydration and nutrition)
  • Falls prevention
  • Managing paperwork and finances
  • Personal care
  • Daily living equipment and technology

Some of the local carers support charities and organisations also provide training for carers. 

The NHS have lots of really helpful information regarding the health conditions that the person you are caring for may have. 

Can I get help to take a break?

There are a number of organisations available across Staffordshire that can support you as a carer. This can range from leisure activities designed just for you, to social groups that you can attend with the person that you care for. Some are designed specifically for carers whilst others are less exclusive. For a range of activities in your local area visit Staffordshire Connects.

For information about short breaks for carers and the people that you care for see our pages about respite care.

What is available in my local area for carers?

Staffordshire Connects is a directory of community activities and services in your local area. It contains a dedicated page for carers.

Am I entitled to an assessment of my needs as a carer?

Yes. Under the Care Act you are entitled to an assessment in your own right, either jointly with the person that you care for, or individually. You can find out more information about this assessment, including what you will be asked and how it might benefit you.



Online support and tools

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier.

To access the information, visit the login page.

If you haven’t used the service before, you will need to register, using code DGTL9462 but this only takes a few minutes. This code also gives carers access to the Jointly app. This can make caring for someone a little less stressful by helping the people who support someone to keep each other up to date from day to day by using their smartphone or tablet.

Carers UK have a list of technology solutions to download and print, that could help make caring easier:

There are also a number of other online tools and sites that you as a carer can use for support and to manage your time when caring for others.

There are an increasing number of health and wellbeing apps available. We are making it easier to help you find apps that can help you (and the people you care for) to stay healthy and well. Use our health and wellbeing app finder to find trusted apps.

  • Health Fabric has a number of features which helps to manage personalised, preventative healthcare. 
  • Learn My Way - A variety of courses are available from an introduction to going online from setting up an email account.
  • About me: building resilience for carers - An e-learning resource that helps carers identify and build networks of support and promotes their self-care.

See the equipment and technology pages for information about what and where to buy different products that can assist you with your caring role.

Need to speak to someone?

If you need to speak to someone, the Staffordshire Together for Carers Service deliver support to Carers free of charge, this includes:

  • A dedicated support worker

  • 1-2-1 and group-based support

  • Information advice and guidance on range of matters relevant to the caring role

  • Support to access community resources, networks, and services

  • Support to take breaks from caring, including befriending and peer support

  • Support to develop emergency and contingency plans and support with future planning

  • Training and skills development

  • Newsletters four times per year detailing local groups, activities and training

  • Online Carers Community Network for Carers to connect with other Carers and talk about topics most important to them

  • A 24/7 Volunteer manned Carers Help and Talk (CHAT) Line

Carers who do not wish to take part in a Carers Assessment but would like to access the information, advice and support provided by the Staffordshire Together for Carers Service can contact them directly, Monday to Friday 9am – 5pm:

Telephone: 0300 303 0621

Text: 07786 201226

General Email: enquiries@staffordshiretogetherforcarers.org.uk

View our Website

Online Live Chat

If you would like a Carers Assessment, please see our Carers' Assessments Webpage



Other useful organisations / advice

Support for carers - British Sign Language version


There is also an easy read guide available on Bolton Council's website.

More can be found on Staffordshire Connects.

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