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Carers' assessments

Commonly asked questions

What is a carer's assessment?  

A Carers Assessment is designed to look specifically at you and your needs as a carer. You can choose to be assessed on your own or jointly with the person that you care for.

It will look at the different ways in which caring affects your life and what support you might need to continue in that role. We will consider whether your needs are eligible under the Care Act and if they are you will be offered a support plan. We also have a duty to provide personalised information and advice to meet any needs which are not eligible for funded support.

The Care Act 2014 gives more emphasis on the needs of carers. This law means that more carers will be able to have a carers assessment.

Do I need an assessment?

Many carers manage perfectly well without a Carers Assessment. If you would like some other assistance, we have information about what support is available to you.

I’m a carer for someone under 16. Will I still be able to have an individual assessment?

The Care Act relates mostly to adult carers, people over 18, who are caring for another adult. This is because young carers and adults who care for disabled children can be assessed and supported under children’s law.

However, the act means that whole family circumstances will be looked at when assessing the needs of an adult for care. This means, for example, making sure that the position of a young carer will not be overlooked. The Children and Families Act gives young carers similar rights to an assessment as other carers under the Care Act.

An adult caring for a disabled child can get support through children’s services.

How do I get a carer's assessment?

There are 2 main routes in Staffordshire to getting a carer’s assessment:

  • the Carers Hub also supports carers in Staffordshire. It is a single point of contact for carers of all ages, regardless of the type and amount of caring they do

Carers whose assessment identifies that they have eligible needs, will have a support plan setting out how these needs will be met.

If the person you are looking after receives, or may need support from social care, then you can ask to have a joint assessment of your needs.

The Carers Hub can be contacted on:

Will I be eligible for support?

The Care Act introduced the national eligibility threshold for carers where they can be eligible for support in their own right. In considering whether a carer has eligible needs, local authorities must consider whether:

  • the needs arise as a consequence of providing necessary care for an adult
  • the effect of the carer’s needs is that any of the circumstances specified in the eligibility regulations apply to the carer
  • as a consequence of that fact there is, or there is likely to be, a significant impact on the Carer’s wellbeing

A carer’s needs are only eligible for support where they meet all three of these conditions. However, carers do not need to meet this eligibility criteria to access the Carers Hub.

Will I have to pay?

It is our duty to carry out an assessment of your needs at your request free of charge. As part of this assessment we will assess your eligibility for support. For more information please see the care and support plans page.



Still not sure what you need?  

If you would rather talk to someone about this please either:

  • contact the Carers Hub on 0330 123 1937 (calls charged at local rate) 

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