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Adult carers

Do you need help look after a relative, neighbour or friend? Perhaps you look after your husband, wife, partner, a parent, or child if they are sick or disabled?

You may not be the only person who helps to care, but if you offer necessary help, and are not employed to provide care, then you are a carer.



Back to top Information for carers

You may find the information for carers factsheet helpful.



Back to top Opportunity to take part in care home focus groups

The council is working with The Social Care Institute for Excellence, a national social care charity, to review what is working well with care homes in Staffordshire and what could be improved. They are very interested in hearing from any local carers who have experience of looking after family or friends who have spent time in a care home and have views to share. 

If you are interested in taking part, please contact Rachel Lewis, project manager, at rachel.lewis@scie.org.uk or on 07557 389 466.



Back to top Online support and tools

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier.

There are also number of other online tools and sites that you as a carer can use for support and to manage your time when caring for others.

  • To access the information, click on Resources for Carers If you haven’t used the service before, you will need to register, using code DGTL9462 but this only takes a few minutes.This code also gives carers access to the Jointly app. This can make caring for someone a little less stressful by helping the people who support someone to keep each other up to date from day to day by using their smartphone or tablet. 



Back to top Other online tools and sites for carers

  • Rally Round for a loved one. Coordinate help for a relative who needs more practical support. Invite family and friends and organise jobs and helpers.
  • Health Fabric has a number of features which helps to manage personalised, preventative healthcare. 

  • Learn My Way A variety of courses are available from an introduction to going online from setting up an email account.
  • About me: building resilience for carers. An e-learning resource that helps carers identify and build networks of support and promotes their self-care.

See the equipment and technology pages for information about what and where to buy different products that can assist you with your caring role.

If you are looking for information about how improve your digital skills so you can make the most of the digital technology that is available, see our getting online page for further information.



Back to top Need to speak to someone?

If you need to speak to someone, The Carers Hub is a local support service for carers of all ages (including Young Carers aged 5 – 18) in Staffordshire and Stoke on Trent.

An experienced team can give advice on a wide range of matters and support carers with information, support groups, activities and more. They will provide an assessment for carers who need one.

Telephone: 0330 123 1937, Email: info@thecarershub.co.uk or call in to their offices at SGI Offices,Madford Retail Park, Foregate Street, ST16 2QY, or The Bridge Centre, Birches Head Road, Stoke-on-Trent, ST2 8DD. They can also arrange to see you locally.



Back to top Other useful organisations

  • Approach provide a carers group café for people who care for someone with dementia or a mental health issue, they also provide training if you are a carer of someone with dementia. Approach cover: Stoke-on-Trent, Staffordshire Moorlands and Newcastle. Phone: 01782 214999

  • Alzheimer's Society - caring for a person with Dementia

  • The Carers Association (CASS) can provide support across: Stafford, Lichfield, Tamworth, South Staffordshire, East Staffordshire and Cannock. Phone: 01785 222365

  • Carers UK



Back to top Learning Disability and/or Autism Carers Forum

The council is supporting a local parent, David Denison, to establish a Carer Forum which will be independent of the council, where carers can express their views on a variety of topics related to living with a learning disability and / or autism in Staffordshire.

If you are a carer of an adult or child aged 14 or over, with a learning disability and / or autism and feel you have the time to take part in this, and want to contribute to the discussion, please get in touch with David Denison via email: dave.denison@btinternet.com, or via telephone on 07876 508 330.

The council will also be looking to establish a Citizen Forum in the future, where people with learning disabilities and / or autism are able to give their views to the county council. More details on this will be available soon. 



Back to top Additional information

Respite care / carers breaks

Everyone deserves time out. You may care for a relative or are in need of care yourself. Taking a break from your usual routine can do the world of good.

Being prepared

As a carer you need to know that if something unexpected happens, replacement care will be in place quickly.

Having a plan in place can help ease your worries should you suddenly become unavailable to care for the person you care for.

In order to create an emergency plan that fits your needs, you will need to consider:

  • Details of the name and address and any other contact details of the person you look after.
  • Who you and the person you look after would like to be contacted in an emergency – this might include friends, family or professionals.
  • Details of any medication the person you look after is taking.
  • Details of any ongoing treatment they need.

We provide a comprehensive support service for carers called the Carers Hub. Here, a dedicated team can help you in all manner of ways when it comes to your caring role and your own health and wellbeing.

In addition to this, the Carers Hub can also support you in producing an emergency plan. If you haven’t already - contact them today:

0330 123 1937


View the carers hub website.

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