Face to face enquiries
The below borough / district council buildings (except for Staffordshire Place 1, Stafford) are currently closed. Face to face appointments are currently suspended until further notice.
If you require any assistance with using your computer, tablet or smartphone at home to access a digital service, please contact our IT support team to request a support phone call.
An ICT buddy volunteer, where possible, will be able to assist you with completing an online application.
This service is by appointment only.
You will need to bring all appropriate documents with you when you attend your appointment. These will usually be; proof of address, proof of identification, proof of any benefits you may be applying under such as your Personal Independence Payment scores or the Disability Living Allowance mobility rate.
Please contact the library before you attend to make an appointment with an ICT buddy.
Please contact the library to book in with the ICT buddy.
Local district council locations
Burton (by appointment only)
Burton Upon Trent Customer Service Centre
Burton upon Trent
Monday, Tuesday, Friday and Saturday: 9am - 5pm
Wednesday, 9:45am - 5pm
Thursday, 9am - 6pm
Phone: 01283 508000
Lichfield (by appointment only)
Lichfield District Council,
District Council House
Monday to Friday, 8.45am - 5.15pm
Phone: 01543 308000
Please note: you must make an appointment on 01827 709709 so that Tamworth can deal with your enquiry.
Tamworth Borough Council
Monday to Thursday, 8.45am - 5.15pm
Friday, 8.45am - 5.05pm
Phone: 01827 709709
Staffordshire County Council
Staffordshire Place 1 reception
Monday to Friday, 8am – 6pm
Phone: 0300 111 8000