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Friends Against Scams

Friends-Against-Scams-Logo-CMYKStaffordshire Trading Standards in partnership with the National Trading Standards Scams Team is committed to protecting the people of Staffordshire from becoming victims of scams through empowering communities and by stamping out scams and fraud.

Staffordshire Trading Standards is a 'Friends Against Scams Organisation' a national scheme created by National Trading Standards Scams Team to raise awareness and to provide people with information on how they can take a stand against scams with free online training.

A scam is any dishonest scheme designed to defraud, but the effects are not just limited to financial loss, its affects  health, family, loss of self-confidence and increases anxiety. Each year mass marketing fraud causes up to £10,000,000,000 worth of loss to UK consumers with Doorstep crime causing as estimated £442,000,000 worth of loss (based on only 5% of reported crimes!).  

What can you do?

Citizens Advice consumer helpline - 0808 223 1133 for free advice on your consumer rights and report scams.

Staffordshire Trading Standards Confidential hotline - 01785 330356 to report local doorstep crime and protect vulnerable persons. 

Become a Friend Against Scams and take a stand against scams with free online training and information.

Become a Scam Marshal and take an active role in helping increase awareness and send scam mail to the NTS Scams Team so it can be investigated.

national-trading-standards-scams-team

 

 

 


 

#ScamAware


 

Think Jessica

Think Jessica is an educational documentary drama produced by Think Jessica, the charity committed to protecting elderly and vulnerable people from fraud.To read the full story about Jessica click here.


 

Age UK - Get a free weekly friendship call

Not having someone to talk to regularly can be lonely and isolating. Age UKs new service provides connects isolated and older people with volunteers for regular and friendly chats.

To sign up call the team on 0800 434 6105 or visit their webpage: Age UK befriending services.


 

How we are protecting vulnerable adults from scam phone calls

Staffordshire Trading Standards has acquired a number of call blocker devices that are loaned out, free of charge, to vulnerable adults within the county. 

A call blocker sits between your home phone and wall socket and can effectively block up to 95% of nuisance and scam calls (Based on findings from a recent NTS Scams Team call blocker project).

Trading Standards will install, test and demonstrate these devices to ensure residents are happy with their call blocker.  If you know someone that could benefit from one of these devices then contact Trading Standards on 01785 277 855 or email us BusinessSupportTeam@staffordshire.gov.uk.

 

Useful information and contacts


 

Loan Sharks

Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.


 

Check if a lender is registered

You can search the Financial Services Register for companies and individuals authorised by the Financial Conduct Authority (FCA).

consumer.queries@fca.org.uk or call: 0800 111 6768.


 

Report a loan shark

If you spot a loan shark or you’ve borrowed money from one you can report them anonymously.

Illegal money lending team

Website:  Report a loan shark online
Email:  reportaloanshark@stoploansharks.gov.uk
Phone: 0300 555 2222

 

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Latest business news
Help at hand to reduce nuisance calls

Help at hand to reduce nuisance calls

Staffordshire County Council's trading standards service is working with organisations supporting vulnerable adults to fit a free call blocking device to their home telephone.
Date:
31 March 2022
Trading Standards Issue Warning on Financial Scams

Trading Standards Issue Warning on Financial Scams

Businesses and residents in Staffordshire are being warned to be vigilant against financial related scams in the run up to the end of the financial year on 31st March.
Date:
28 February 2022
Thousands of Cigarettes Have Been Seized as part of a Crackdown on the Supply of Counterfeit Goods

Thousands of Cigarettes Have Been Seized as part of a Crackdown on the Supply of Counterfeit Goods

Staffordshire police officers joined forces with Staffordshire County Council Trading Standards officers and Immigration Services to make an unannounced visit to a convenience store in Biddulph last week.
Date:
25 February 2022
People Reminded of Food Allergy Risks in run up to Valentines Day

People Reminded of Food Allergy Risks in run up to Valentines Day

With Valentine's Day fast approaching and romantic meals out being planned, people and food businesses are being reminded of the importance of clear ingredient information.
Date:
11 February 2022

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