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New Redundancy and Recruitment Triage Service

Stoke-on-Trent and Staffordshire LEP (SSLEP) is announcing a Redundancy and Recruitment Triage Service for businesses and employees experiencing redundancies as a result of the coronavirus, delivered by the National Careers Service West Midlands including Staffordshire.

SSLEP is working with partners to create a triage service to help those who have lost their jobs as a result of the coronavirus outbreak, back into employment.  Whilst the government has created the Coronavirus Job Retention Scheme, designed to help businesses retain their staff during the current outbreak by paying 80% of an employee’s salary, there are redundancies currently being made by businesses across Stoke-on-Trent and Staffordshire. At the same time, gaps in the labour market are appearing in sectors such as health and care, food retail, wholesale, and distribution due to increased demand.

The Redundancy and Recruitment Triage Service will match those recently made redundant with new work in these sectors currently experiencing growth. The service will also engage with employers facing redundancies to ensure a smooth transition for employees into new work.

The Triage Service is the result of contributions from multiple partners including the Department for Work and Pensions, Local Authorities and others. This service is for all employees affected and businesses across Stoke-on-Trent and Staffordshire who are having to make changes to their workforce as a result of the coronavirus pandemic.

Please follow the advice below to ensure we can support you and the labour market during this time.

Referral process

  • If you have been made redundant or are at risk of redundancy contact the National Careers Service now on 0121 296 5550 or email ncswmenquiries@prospects.co.uk to book a telephone appointment.
  • If you are an employer whose staff are at risk of redundancy, please call 07879 603635.
  • If you require support to fill urgent vacancies, please call 07879 603635.

For general guidance and links to further information on redundancy for both employers and employees, you can read the DWP Factsheet on Redundancy

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