Our use of cookies We use necessary cookies to make our site work. Necessary cookies enable core functionality such as security, network management, website analytics and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our privacy policy.

To agree to our use of cookies, click the 'Accept' button.
Accept
 

Friends Against Scams

Friends-Against-Scams-Logo-CMYKStaffordshire Trading Standards in partnership with the National Trading Standards Scams Team is committed to protecting the people of Staffordshire from becoming victims of scams through empowering communities and by stamping out scams and fraud.

Staffordshire Trading Standards is a 'Friends Against Scams Organisation' a national scheme created by National Trading Standards Scams Team to raise awareness and to provide people with information on how they can take a stand against scams with free online training.

A scam is any dishonest scheme designed to defraud, but the effects are not just limited to financial loss, its affects  health, family, loss of self-confidence and increases anxiety. Each year mass marketing fraud causes up to £10,000,000,000 worth of loss to UK consumers with Doorstep crime causing as estimated £442,000,000 worth of loss (based on only 5% of reported crimes!).  

What can you do?

Citizens Advice consumer helpline - 0808 223 1133 for free advice on your consumer rights and report scams.

Staffordshire Trading Standards Confidential hotline - 01785 330356 to report local doorstep crime and protect vulnerable persons. 

Become a Friend Against Scams and take a stand against scams with free online training and information.

Become a Scam Marshal and take an active role in helping increase awareness and send scam mail to the NTS Scams Team so it can be investigated.

national-trading-standards-scams-team

 

 

 


 

#ScamAware


 

Think Jessica

Think Jessica is an educational documentary drama produced by Think Jessica, the charity committed to protecting elderly and vulnerable people from fraud.To read the full story about Jessica click here.


 

Age UK - Get a free weekly friendship call

Not having someone to talk to regularly can be lonely and isolating. Age UKs new service provides connects isolated and older people with volunteers for regular and friendly chats.

To sign up call the team on 0800 434 6105 or visit their webpage: Age UK befriending services.


 

How we are protecting vulnerable adults from scam phone calls

Since 2016 Staffordshire Trading Standards have installed 6 call blockers to protect older and vulnerable people, so far 714 nuisance calls have been blocked, and it is estimated one scam has already been prevented.

 

Useful information and contacts


 

Loan Sharks

Loan sharks are illegal moneylenders who often charge very high interest rates. You can check if a company is authorised to lend money and report loan sharks anonymously.


 

Check if a lender is registered

You can search the Financial Services Register for companies and individuals authorised by the Financial Conduct Authority (FCA).

consumer.queries@fca.org.uk or call: 0800 111 6768.


 

Report a loan shark

If you spot a loan shark or you’ve borrowed money from one you can report them anonymously.

Illegal money lending team

Website:  Report a loan shark online
Email:  reportaloanshark@stoploansharks.gov.uk
Phone: 0300 555 2222

 

There are no results that match your search criteria


Latest business news

Free expert advice for Staffordshire micro businesses available thanks to councils' partnership with leading national support body

Businesses with one to four employees are being urged to find out how they can benefit from 12 months' free business support to guide them through the pandemic recovery.
Date:
24 June 2021

Staffordshire firms urged to apply for Queen's Awards for Enterprise

Businesses from across Staffordshire and Stoke-on-Trent are being urged to apply for the prestigious 2022 Queen's Awards for Enterprise.
Date:
17 June 2021

Staffordshire firms honoured in Queen's Awards for Enterprise

Three companies from Staffordshire and Stoke-on-Trent have been recognised in the prestigious 2021 Queen's Awards for Enterprise.
Date:
30 April 2021

£5million Staffordshire councils partnership expands support to businesses and workers

A £5million countywide package of support programmes for small businesses and apprentices has been launched through a Staffordshire councils partnership.
Date:
16 March 2021

Visit the Staffordshire Newsroom